Part Time Associate Banker Fort Bend / Southwest (30 hours)

Location: Missouri City, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where our Part Time Associate Bankers play a vital role in delivering unparalleled client care. In this 30-hour per week position at our Missouri City, TX branch in the Fort Bend/Southwest area, you will serve as the friendly face of the bank, embodying our core values of hospitality and trust. As an Associate Banker, you will handle everyday banking needs, from processing transactions to educating clients on secure financial practices, all while contributing to the branch's success in a dynamic retail banking setting. This role is ideal for motivated individuals passionate about finance and customer service, offering a pathway to build a career within one of the world's leading financial institutions. Your day-to-day responsibilities will focus on creating positive client interactions and supporting operational excellence. You will greet clients, process deposits and withdrawals with precision, and assist with account management using JPMorgan Chase's advanced digital platforms. By identifying opportunities to recommend tailored solutions like Chase checking accounts or credit services, you will help clients achieve their financial goals while adhering to strict compliance standards. Collaboration with fellow team members is key, as you work together to maintain a welcoming branch atmosphere and meet performance targets in this high-volume location serving the growing Fort Bend community. JPMorgan Chase values professional growth and offers robust support for part-time associates, including training programs and potential advancement to full-time roles. Joining our team means becoming part of a global leader in financial services, where innovation and integrity drive everything we do. If you thrive in a client-focused environment and are eager to make a difference, this Associate Banker position provides the perfect opportunity to launch or advance your career in banking.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Missouri City branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for products like credit cards, loans, or investment services to bankers
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Support branch operations by organizing lobby areas and promoting digital banking tools
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Educate clients on fraud prevention and secure banking practices in line with JPMorgan Chase standards
• Contribute to a positive team environment by participating in training and branch events

Required Qualifications

• High school diploma, GED, or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work up to 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and compliance with banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve diverse communities in Fort Bend/Southwest areas
• Knowledge of JPMorgan Chase products and services
• Experience with cash handling and transaction processing

Required Skills

• Customer service excellence
• Attention to detail in transaction processing
• Basic financial literacy and product knowledge
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management for a fast-paced environment
• Team collaboration and adaptability
• Proficiency in Microsoft Office and banking software
• Cash handling and reconciliation accuracy
• Compliance awareness in financial regulations
• Empathy and active listening for client interactions
• Digital tool proficiency for online banking support
• Sales acumen for cross-selling opportunities
• Multitasking in a branch setting
• Cultural sensitivity for diverse client base in Texas

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for growth to full-time roles
• Access to Chase employee discounts on travel, entertainment, and financial products

JP Morgan Chase is an equal opportunity employer.