Part Time Associate Banker Golden Gate (30 Hours)

Location: San Francisco, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are seeking a dedicated Part Time Associate Banker for our Golden Gate branch in San Francisco, CA, to join our team for 30 hours per week. As a key member of our retail banking operations, you will play a vital role in delivering the renowned Chase hospitality and client-centric service that defines our brand. In this dynamic financial services environment, you will support clients from diverse backgrounds in the vibrant San Francisco community, helping them navigate everyday banking needs while introducing them to innovative solutions that empower their financial goals. Your role will embody our commitment to building lasting relationships and fostering trust in one of the world's leading financial institutions. In this position, you will handle a variety of client-facing tasks, from processing transactions with precision to providing personalized advice on products like Chase Sapphire checking accounts, mobile banking apps, and credit solutions tailored to urban lifestyles. You will collaborate with a supportive team in a state-of-the-art branch setting, ensuring seamless operations during high-traffic periods. Compliance and accuracy are paramount, as you adhere to federal regulations and JPMorgan Chase's rigorous standards to protect client assets and maintain our reputation for integrity. This part-time role offers flexibility while allowing you to contribute to a branch that serves as a cornerstone of the local economy. We value professionals who thrive in a fast-paced, client-focused atmosphere and are passionate about financial services. As an Associate Banker, you will receive comprehensive training on JPMorgan Chase's ecosystem, including access to cutting-edge tools and ongoing development opportunities. Join us to make a meaningful impact on clients' lives, grow your career in banking, and be part of a global firm dedicated to innovation and excellence in San Francisco's Golden Gate location.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening and maintaining personal and business accounts
• Educate clients on JPMorgan Chase products such as checking, savings, credit cards, and digital banking tools
• Identify opportunities to refer clients to specialized services like wealth management or lending
• Maintain compliance with all regulatory requirements and internal policies
• Support branch operations by balancing cash drawers and preparing daily reports
• Collaborate with team members to ensure smooth branch functionality during peak hours
• Resolve client inquiries and complaints promptly to uphold Chase's reputation for client care
• Participate in ongoing training to stay updated on financial products and industry trends

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in using computer systems and basic office software
• Excellent communication skills with a focus on client interaction
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish or Mandarin, given the diverse San Francisco community
• Familiarity with JPMorgan Chase's digital banking platforms
• Experience handling cash transactions and teller duties

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial product knowledge
• Digital literacy and computer proficiency
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Regulatory compliance awareness
• Sales and referral skills
• Multitasking in a fast-paced environment
• Empathy and active listening
• Adaptability to client needs
• Knowledge of banking software

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Access to tuition reimbursement for professional development
• Employee stock purchase plan and financial wellness programs
• Discounts on JPMorgan Chase products and services
• Flexible part-time scheduling to support work-life balance

JP Morgan Chase is an equal opportunity employer.