Part Time Associate Banker Greater Central Florida North (30 hours)

Location: Ocala, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker in our Greater Central Florida North branch in Ocala, FL, you will play a pivotal role in delivering our signature hospitality and client care. Working 30 hours per week, you will support the branch team by handling everyday banking transactions, building relationships with local clients, and promoting our wide array of financial solutions tailored to the needs of the Ocala community. This position is ideal for motivated individuals passionate about finance and customer interaction, offering a dynamic entry point into the world of banking at one of the world's leading financial institutions. Your day-to-day responsibilities will include processing deposits, withdrawals, and other transactions with precision and efficiency, while embodying our commitment to integrity and excellence. You will engage with clients from diverse backgrounds in the Greater Central Florida North area, helping them navigate their accounts, resolve inquiries, and discover relevant JPMorgan Chase products such as checking accounts, mortgages, or wealth management services. By actively listening and providing personalized guidance, you will contribute to our goal of fostering long-term client loyalty and driving branch success through referrals and cross-selling opportunities. In this role, you will thrive in a collaborative team environment that values innovation and professional growth. JPMorgan Chase invests in your development through ongoing training on banking regulations, digital tools, and sales techniques, ensuring you are equipped to excel in the evolving financial services landscape. Join us to make a meaningful impact in Ocala, FL, while advancing your career with a company renowned for its stability, ethical standards, and commitment to community involvement.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic financial inquiries
• Identify opportunities to refer clients to appropriate JPMorgan Chase products like credit cards, loans, or investment services
• Maintain compliance with all banking regulations and internal policies
• Collaborate with branch team to achieve sales and service goals
• Handle cash and negotiable instruments securely to minimize risk
• Resolve client issues promptly and escalate complex matters to senior staff
• Promote digital banking tools to encourage self-service options
• Participate in branch events and community outreach in the Greater Central Florida North area

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and any required regulatory exams

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in banking or financial services
• Bilingual proficiency, particularly in Spanish, given the diverse community in Central Florida
• Experience with teller operations or cash handling
• Knowledge of JPMorgan Chase products and services

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Active listening
• Problem-solving
• Time management
• Team collaboration
• Regulatory compliance awareness
• Digital literacy
• Sales acumen
• Conflict resolution
• Multitasking
• Adaptability to fast-paced environments
• Cultural sensitivity for diverse client base

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Professional development opportunities through JPMorgan Chase's learning platforms
• Wellness programs including gym discounts and mental health support

JP Morgan Chase is an equal opportunity employer.