Part Time Associate Banker Greater Central Florida The Villages (30 hours)

Location: The Villages, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating lasting client relationships through unparalleled hospitality and expert financial guidance. As a Part Time Associate Banker in Greater Central Florida's The Villages location, you will play a vital role in delivering our brand promise of 'How Can We Help?' to a vibrant community of retirees and families. Working 30 hours per week, you will support the branch team in providing seamless banking services, from everyday transactions to personalized advice on JPMorgan Chase's suite of products, including Chase checking accounts, credit cards, and digital tools. Your passion for client care will help build trust and loyalty in this dynamic financial services environment. In this role, you will handle a variety of responsibilities that blend customer interaction with operational excellence. You will process transactions efficiently using state-of-the-art systems, educate clients on secure banking practices, and identify opportunities to connect them with our broader financial solutions, such as mortgages or wealth management through J.P. Morgan Private Bank. Compliance is at the heart of everything we do, so you will adhere to rigorous standards to protect both clients and the firm. Collaborating with fellow Associate Bankers and Branch Managers, you will contribute to a supportive team culture while gaining exposure to the inner workings of one of the world's leading global financial institutions. JPMorgan Chase offers a rewarding part-time opportunity with robust professional development paths, allowing you to grow your career in banking. Join us in The Villages, FL, where you can make a meaningful impact on clients' financial journeys while enjoying the benefits of working for a Fortune 500 company committed to innovation, diversity, and community engagement in the financial services industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centric culture
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Assist clients with basic financial inquiries and recommend appropriate JPMorgan Chase products like checking accounts or credit cards
• Identify opportunities to deepen client relationships by referring to specialized bankers for investment or lending services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Handle cash and negotiable instruments securely while balancing teller drawers daily
• Support branch operations by preparing reports, updating client records in core banking systems, and collaborating with team members
• Educate clients on digital banking tools to enhance their financial experience
• Resolve client issues promptly and escalate complex matters to senior staff
• Contribute to a positive branch atmosphere by participating in team meetings and community outreach in Greater Central Florida

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the The Villages, FL location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve the local community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Attention to detail for transaction accuracy
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software like TellerNet
• Strong verbal and written communication
• Problem-solving and conflict resolution
• Time management for handling multiple clients
• Team collaboration in a fast-paced environment
• Knowledge of banking compliance and risk management
• Digital savvy for assisting with online banking
• Empathy and active listening for client needs
• Sales acumen for product referrals
• Adaptability to shifting priorities
• Ethical decision-making
• Organizational skills for record-keeping

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Flexible part-time scheduling to support work-life balance
• Access to employee assistance programs for personal and financial counseling

JP Morgan Chase is an equal opportunity employer.