Part Time Associate Banker Greater Cincinnati (30 Hours)

Location: Cincinnati, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker in Greater Cincinnati (30 Hours), you will play a vital role in delivering our brand of hospitality and client-centric service within one of the world's leading financial institutions. This position is ideal for motivated individuals passionate about helping clients achieve their financial goals through personalized banking solutions. Located in Cincinnati, OH, you will join a dynamic team dedicated to upholding the highest standards of integrity and innovation in the financial services industry. In this role, you will engage directly with clients to handle everyday banking needs, from processing transactions to providing guidance on JPMorgan Chase's wide array of products, including checking and savings accounts, credit cards, and digital banking tools. You will embody our core values by creating welcoming experiences that build trust and loyalty, while identifying opportunities to connect clients with specialized services like wealth management or lending options. Compliance and accuracy are paramount, ensuring all interactions adhere to federal regulations and internal protocols to safeguard client information and assets. We value work-life balance and offer flexible scheduling for this 30-hour per week position, with opportunities for growth into full-time roles or advanced positions within our global network. Join JPMorgan Chase to leverage cutting-edge technology and comprehensive training programs that empower you to excel in a supportive, high-performance culture. If you are enthusiastic about finance and client relationships, this opportunity in Greater Cincinnati will allow you to make a meaningful impact while advancing your career in banking.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products
• Identify opportunities to refer clients to appropriate financial solutions such as loans or investments
• Maintain compliance with all regulatory requirements and internal policies
• Collaborate with branch team to achieve sales and service goals
• Handle cash and negotiable instruments securely and accurately
• Resolve client issues promptly and escalate complex matters to senior staff
• Promote digital banking tools to improve client self-service capabilities

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work up to 30 hours per week, including weekends and holidays
• Proficiency in basic computer operations and Microsoft Office applications
• Knowledge of banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Experience with teller operations or cash handling
• Familiarity with JPMorgan Chase systems and compliance standards

Required Skills

• Customer service excellence
• Cash handling and transaction processing
• Attention to detail
• Problem-solving abilities
• Team collaboration
• Time management
• Basic financial product knowledge
• Regulatory compliance awareness
• Active listening
• Sales and referral techniques
• Digital literacy
• Adaptability to fast-paced environments
• Interpersonal communication
• Conflict resolution
• Multitasking proficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay for part-time associates
• Access to employee stock purchase plan
• Tuition reimbursement for professional development
• Wellness programs including gym membership discounts
• JPMorgan Chase Foundation volunteer opportunities with paid time
• Career growth support through internal training and mentorship programs

JP Morgan Chase is an equal opportunity employer.