Part Time Associate Banker Indy Southwest (30 Hours)

Location: Avon, IN, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are seeking a dedicated Part Time Associate Banker for our Indy Southwest branch in Avon, IN, to join our team for 30 hours per week. As an Associate Banker, you will play a vital role in delivering our brand's commitment to hospitality and superior client care in the financial services industry. In this client-facing position, you will assist customers with everyday banking needs, process transactions efficiently, and uncover opportunities to recommend personalized solutions from our wide array of products, including savings accounts, loans, and wealth management services. Your ability to build genuine relationships will help clients achieve their financial goals while contributing to the branch's success in a dynamic retail banking environment. Key to this role is embodying JPMorgan Chase's core values of integrity, excellence, and innovation. You will handle routine teller duties with precision, ensuring all interactions comply with stringent regulatory standards set by bodies like the FDIC and OCC. Whether assisting with digital banking enrollments, resolving account discrepancies, or promoting our Chase mobile app, you will leverage your customer service expertise to create positive experiences that drive client satisfaction and loyalty. Collaboration with fellow team members and participation in sales initiatives will be essential to meeting branch objectives and supporting our mission to be the world's leading financial services firm. This part-time opportunity offers a pathway for growth within one of the largest banks globally, with access to professional development resources and potential advancement to full-time roles. If you thrive in a fast-paced setting and are passionate about helping people navigate their financial journeys, join JPMorgan Chase to make a meaningful impact in the lives of our clients in the Avon community.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and refer appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Assist with branch operations, including opening and closing procedures
• Build and maintain strong client relationships to foster loyalty and repeat business
• Collaborate with team members to achieve branch sales goals and service standards
• Handle customer inquiries and resolve issues promptly to uphold JPMorgan Chase's reputation for client care
• Participate in ongoing training to stay updated on banking products, digital tools, and security measures

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including evenings and weekends
• Excellent communication and interpersonal skills
• Proficiency in basic computer operations and banking software
• Commitment to ethical standards and compliance with banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Cash handling accuracy
• Transaction processing proficiency
• Sales and referral techniques
• Regulatory compliance knowledge
• Interpersonal communication
• Problem-solving abilities
• Team collaboration
• Basic financial product knowledge
• Computer literacy and digital banking tools
• Attention to detail
• Time management in a fast-paced environment
• Conflict resolution
• Adaptability to client needs
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and resources for physical and mental health
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to exclusive employee discounts and financial planning services

JP Morgan Chase is an equal opportunity employer.