Part Time Associate Banker Inland Empire North Upper Desert (30 hours)

Location: Hesperia, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a world-class banking experience that puts our clients at the center of everything we do. As a Part Time Associate Banker in our Inland Empire North Upper Desert branch in Hesperia, CA, you will play a vital role in delivering hospitality and personalized financial solutions to our valued clients. Working 30 hours per week, you will support the branch's operations by handling everyday transactions, building relationships, and promoting our innovative banking products. This position is ideal for motivated individuals passionate about finance and customer care, offering a dynamic entry point into the financial services industry with opportunities for growth within one of the world's leading financial institutions. Your day-to-day responsibilities will include greeting clients with genuine warmth, processing deposits, withdrawals, and other transactions efficiently while ensuring the highest standards of accuracy and security. You will actively listen to client needs, recommend tailored solutions such as our Chase checking accounts, credit cards, or mortgage options, and educate them on digital tools like the Chase Mobile app to simplify their banking. In this role, compliance is key; you will adhere to all regulatory requirements, including those from the FDIC and internal JPMorgan Chase policies, while collaborating with your team to meet branch goals and exceed client expectations in the vibrant Upper Desert community. JPMorgan Chase is committed to fostering an inclusive workplace where diverse perspectives drive innovation. As a Part Time Associate Banker, you will benefit from robust training programs, career development resources, and a supportive culture that values work-life balance. Join us to contribute to our mission of empowering clients to achieve their financial goals, while advancing your own career in a stable, forward-thinking organization. This position offers the perfect blend of part-time flexibility and full-time impact in the heart of Hesperia, CA.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first philosophy
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, and loans
• Educate clients on digital banking tools to enhance their financial experience
• Maintain compliance with federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to achieve sales goals and deliver seamless service
• Handle cash and negotiable instruments securely, balancing teller drawers daily
• Resolve client inquiries and issues promptly to ensure satisfaction
• Participate in community outreach events in the Upper Desert area to build local relationships
• Support branch operations during peak hours in the Hesperia location

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to engage with diverse clients
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Compliance with all banking regulations and internal policies
• Valid driver's license and reliable transportation for the Hesperia, CA location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve the Inland Empire community
• Knowledge of consumer banking products and services
• Experience with cash handling and transaction processing

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Computer literacy including Microsoft Office
• Time management and multitasking
• Problem-solving abilities
• Team collaboration
• Regulatory compliance awareness
• Active listening
• Adaptability to fast-paced environments
• Digital banking tool proficiency
• Conflict resolution
• Cultural sensitivity for diverse client base

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to employee assistance programs for financial and personal support

JP Morgan Chase is an equal opportunity employer.