Part Time Associate Banker Kentuckiana - Louisville, KY (30 hours)

Location: Prospect, KY, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are seeking a dedicated Part Time Associate Banker to join our Kentuckiana team in Prospect, KY, working 30 hours per week. As a key member of our branch network, you will play a vital role in delivering the renowned hospitality and client care that defines our brand. In this position, you will assist clients with everyday banking needs, process transactions efficiently, and build lasting relationships that foster trust and loyalty. Our Associate Bankers are the face of JPMorgan Chase in the Louisville community, embodying our commitment to excellence in financial services while promoting a welcoming environment for all customers. Your day-to-day responsibilities will include handling deposits, withdrawals, and account inquiries with precision, while identifying opportunities to introduce clients to our suite of innovative products, such as Chase checking accounts, mobile banking apps, and credit solutions tailored to their needs. You will collaborate with branch colleagues to meet sales targets and ensure seamless operations, all while adhering to strict compliance standards set by federal regulations and JPMorgan Chase policies. This role offers a dynamic entry point into the financial services industry, where your passion for helping others can drive client satisfaction and personal growth within one of the world's leading financial institutions. We value diversity and inclusion at JPMorgan Chase, and as a Part Time Associate Banker, you will contribute to a supportive team culture that empowers you to thrive. With opportunities for advancement to full-time roles or specialized positions, this is an ideal starting point for building a rewarding career in banking. Join us in Prospect, KY, and help shape the financial futures of our Kentuckiana clients through exceptional service and integrity.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client care standards
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Assist clients with basic financial inquiries and recommend appropriate JPMorgan Chase products like checking accounts or credit cards
• Identify opportunities to deepen client relationships by referring to specialized bankers for investment or lending needs
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Handle cash and negotiable instruments securely while balancing teller drawers daily
• Support branch operations by preparing reports, updating client records in core banking systems, and ensuring a clean, welcoming environment
• Collaborate with team members to achieve branch sales goals and enhance client satisfaction in the Louisville area
• Educate clients on digital banking tools to promote self-service options and reduce wait times
• Resolve client issues promptly, escalating complex matters to branch management as needed

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the Prospect, KY location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve the Kentuckiana community
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Digital literacy (e.g., Microsoft Office, banking software)
• Sales acumen
• Conflict resolution
• Multitasking in a fast-paced environment
• Adaptability to client needs
• Ethical decision-making

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with potential for full-time advancement

JP Morgan Chase is an equal opportunity employer.