Part Time Associate Banker Las Vegas East Southend (30 Hours)

Location: Las Vegas, NV, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are more than a bank—we are a global leader in financial services, committed to empowering clients and communities through innovative solutions and unparalleled hospitality. As a Part Time Associate Banker in our Las Vegas East Southend branch, you will play a vital role in delivering exceptional client experiences while supporting the branch's operations. Working 30 hours per week in a dynamic environment, you will assist clients with everyday banking needs, from processing transactions to educating them on our robust suite of products, including checking accounts, credit cards, and digital banking tools tailored to the vibrant Las Vegas market. Your day-to-day responsibilities will embody our 'How We Do Business' principles, focusing on client care, integrity, and teamwork. You will greet clients with genuine warmth, handle deposits, withdrawals, and account inquiries with precision, and proactively identify opportunities to connect them with specialized services like mortgages or investment advice from our Chase wealth management experts. In this role, compliance is key; you will adhere to all regulatory standards, ensuring secure and trustworthy interactions that build long-term client loyalty in a diverse community. JPMorgan Chase values professional growth, even in part-time roles, offering pathways to full-time positions and access to our world-class training programs. If you thrive in a client-facing role and are passionate about financial services, join us to contribute to a team that makes a real difference in Las Vegas. This position offers a competitive hourly rate, flexible scheduling, and the chance to be part of one of the world's most admired financial institutions.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first philosophy
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase's digital and traditional platforms
• Identify client needs and refer opportunities for wealth management, loans, or credit products to specialized teams
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Support branch operations such as cash handling, vault management, and end-of-day reconciliations
• Educate clients on digital banking tools to enhance their financial experience
• Collaborate with team members to ensure a seamless and secure client service environment
• Participate in branch events and community outreach to promote JPMorgan Chase's commitment to Las Vegas
• Handle escalated client issues with empathy and professionalism to resolve concerns promptly

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Strong communication skills with the ability to build rapport with diverse clients
• Proficiency in basic computer operations and financial software
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and compliance with banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve Las Vegas's diverse community
• Knowledge of JPMorgan Chase products and services
• Experience with sales or cross-selling financial products

Required Skills

• Customer service excellence
• Attention to detail in transaction processing
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software like Teller Systems
• Strong interpersonal and rapport-building abilities
• Problem-solving and conflict resolution
• Time management for handling multiple client interactions
• Compliance awareness in financial regulations
• Active listening to understand client needs
• Team collaboration in a fast-paced branch setting
• Digital tool navigation for online banking support
• Sales acumen for identifying referral opportunities
• Adaptability to varying client demographics in Las Vegas
• Ethical decision-making in sensitive financial matters
• Multitasking during peak branch hours

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to exclusive employee discounts and financial planning resources

JP Morgan Chase is an equal opportunity employer.