Part Time Associate Banker Marin Napa (30 Hours)

Location: San Rafael, CA, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part Time Associate Banker in our San Rafael branch serving the vibrant Marin and Napa communities. In this 30-hour per week role, you will play a pivotal part in delivering our brand's commitment to hospitality and client care. As the face of the bank, you will assist clients with everyday banking needs, from processing transactions to introducing them to innovative financial solutions tailored to their lifestyles in this dynamic California region. Our Associate Bankers are essential to fostering long-term relationships, helping clients achieve financial goals while upholding the highest standards of integrity and service excellence that define JPMorgan Chase. Your day-to-day responsibilities will include greeting clients with genuine warmth, handling deposits, withdrawals, and account inquiries with precision, and identifying opportunities to recommend products like our Chase Sapphire credit cards or mobile banking apps. You will collaborate with a supportive team in a state-of-the-art branch environment, ensuring seamless operations during busy periods. Compliance and risk management are key, as you educate clients on secure banking practices amid the evolving financial landscape. This position offers a rewarding entry into the financial services industry, with exposure to diverse client needs in the affluent and culturally rich Marin and Napa areas. At JPMorgan Chase, we invest in your growth through robust training programs and career development opportunities, even in a part-time capacity. If you thrive in a client-centric role and are passionate about making a positive impact, this position provides the platform to build a fulfilling career. We value diversity and inclusion, creating an environment where your unique perspectives contribute to our success. Apply today to become part of a team that's redefining banking for the better.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and account openings
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, and investment options
• Assist with digital banking enrollment and troubleshooting to promote seamless online services
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies
• Collaborate with branch team to support sales goals and client retention efforts
• Handle cash and secure transactions accurately while minimizing risk
• Educate clients on fraud prevention and financial wellness in the context of Marin and Napa's diverse community
• Support branch operations during peak hours to ensure efficient service delivery

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Excellent communication skills, both verbal and written
• Proficiency in using computer systems and basic office software
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, given the Marin and Napa communities
• Knowledge of JPMorgan Chase products and compliance standards
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Sales and relationship-building
• Basic financial knowledge
• Proficiency in Microsoft Office Suite
• Cash handling accuracy
• Time management
• Problem-solving
• Team collaboration
• Regulatory compliance awareness
• Digital banking support
• Multitasking in a fast-paced environment
• Empathy and active listening
• Adaptability to client needs
• Basic math and analytical skills

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to fitness reimbursements and mental health resources
• Part-time flexible scheduling with opportunities for full-time advancement
• Discounts on JPMorgan Chase financial products and services

JP Morgan Chase is an equal opportunity employer.