Part Time Associate Banker Maryland West (20 Hours)

Location: Rockville, MD, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower our clients to achieve their goals. As a Part Time Associate Banker in our Maryland West branch located in Rockville, MD, you will play a vital role in delivering our commitment to hospitality and client care. Working 20 hours per week, you will support the branch team in providing seamless banking services to a diverse community, helping clients navigate their financial journeys with trust and efficiency. This position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic retail banking environment. Your day-to-day responsibilities will include processing transactions, assisting with account management, and identifying opportunities to enhance clients' financial well-being through JPMorgan Chase's innovative products. You will embody our core values of integrity and excellence by ensuring every interaction is personalized and compliant with industry regulations. Whether handling routine deposits or educating clients on digital tools like the Chase Mobile app, you will contribute to our goal of making banking accessible and rewarding. Collaboration with colleagues will be key to achieving branch objectives and fostering a welcoming atmosphere. We offer a supportive culture with robust training programs to help you grow within one of the world's leading financial institutions. This part-time role provides flexibility while opening doors to full-time opportunities and career advancement at JPMorgan Chase. If you thrive in a client-focused setting and are eager to join a team dedicated to innovation in financial services, apply today to become part of our Rockville branch family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with branch team to support sales goals and client retention initiatives
• Educate clients on digital banking tools, such as the Chase Mobile app and online platforms
• Handle customer escalations professionally and resolve issues promptly
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's brand standards

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong verbal and written communication skills
• Ability to work 20 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the diverse community in Rockville, MD
• Experience with teller operations or cash handling
• Knowledge of JPMorgan Chase products and services

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Team collaboration
• Problem-solving abilities
• Time management
• Active listening
• Digital literacy (e.g., banking software)
• Sales acumen
• Adaptability to flexible scheduling
• Interpersonal communication
• Conflict resolution
• Multitasking in a fast-paced environment

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Discounts on JPMorgan Chase products and services
• Professional development opportunities through JPMorgan Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.