Part Time Associate Banker Monterey Bay Salinas (30 hours)

Location: Monterey, CA, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Part Time Associate Banker to join our Monterey Bay Salinas branch, working 30 hours per week. As a key member of our retail banking team, you will play a vital role in delivering our commitment to hospitality and unparalleled client care. In this position, you will interact directly with clients from the vibrant Monterey Bay community, helping them navigate everyday banking needs while embodying the firm's values of integrity, excellence, and innovation. This role is ideal for individuals passionate about financial services and eager to contribute to a world-class institution known for its leadership in banking and wealth management. Your primary focus will be on providing personalized service, processing transactions efficiently, and building lasting relationships with clients. You will assist with account openings, offer insights into JP Morgan Chase's diverse product offerings like Chase Sapphire credit cards and mobile banking apps, and identify opportunities to connect clients with our broader suite of financial solutions. Compliance and accuracy are paramount, ensuring every interaction upholds our high standards and regulatory requirements. In the dynamic Salinas location, you will collaborate with a supportive team to create a welcoming branch environment that reflects the firm's global reputation. This part-time opportunity offers a pathway for growth within JP Morgan Chase, with access to training programs and career development resources. If you thrive in a client-facing role and are excited about making a difference in the financial lives of individuals and businesses in Monterey, CA, we encourage you to apply. Join us in redefining the banking experience and advancing the firm's mission to enable economic opportunity for all.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening and maintaining personal and business accounts
• Educate clients on JP Morgan Chase products such as checking, savings, credit cards, and loans
• Identify opportunities to refer clients to specialized bankers for investment or mortgage services
• Maintain compliance with all banking regulations and internal policies
• Support branch operations by balancing cash drawers and preparing daily reports
• Collaborate with team members to ensure a seamless client experience in the Monterey Bay Salinas location
• Handle client inquiries and resolve issues promptly to uphold JP Morgan Chase's reputation for client care

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in using computer systems and basic office software
• Excellent communication skills with a focus on client interaction
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, given the Monterey Bay Salinas community
• Experience with sales or relationship-building in a service-oriented role
• Knowledge of regulatory compliance in banking

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Active listening
• Problem-solving
• Time management
• Team collaboration
• Regulatory compliance awareness
• Sales and referral techniques
• Computer literacy (e.g., Microsoft Office, banking software)
• Interpersonal communication
• Adaptability to client needs
• Multitasking in a fast-paced environment
• Cultural sensitivity for diverse communities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JP Morgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Flexible scheduling options for part-time roles
• Access to employee assistance programs for personal and financial support

JP Morgan Chase is an equal opportunity employer.