Part Time Associate Banker Naples South (30 Hours)

Location: Naples, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker in our Naples South branch (30 hours per week), you will play a pivotal role in delivering our brand of hospitality and superior client care. In this dynamic financial services position, you will support clients in a vibrant South Florida community by handling everyday banking needs while embodying our core values of integrity, excellence, and innovation. This role is ideal for motivated individuals passionate about building relationships and contributing to the success of one of the world's leading financial institutions. Your primary focus will be on providing personalized service to a diverse clientele, processing transactions with precision, and promoting JPMorgan Chase's array of banking solutions, from checking accounts to digital tools like the Chase Mobile app. You will collaborate with branch teams to identify opportunities for deeper client engagement, such as referring to mortgage or investment advisors, all while adhering to strict compliance standards in the financial services industry. This position offers hands-on experience in retail banking, allowing you to develop skills in client advisory and operational efficiency in a supportive, high-performing environment. Joining JPMorgan Chase means access to robust professional development resources and a pathway for career growth within our global organization. We value work-life balance, especially for part-time roles, and provide comprehensive benefits tailored to support your well-being. If you are enthusiastic about finance, client-focused, and ready to make a meaningful impact in Naples, FL, apply today to become part of our esteemed team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Naples South branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic financial inquiries using JPMorgan Chase products
• Identify client needs and refer opportunities for wealth management, lending, or investment services to branch specialists
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with team members to support branch goals and deliver seamless client service
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Handle client escalations professionally and resolve issues in line with JPMorgan Chase service standards

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer systems and Microsoft Office applications
• Excellent communication skills with a focus on client hospitality
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the diverse client base in Naples, FL
• Experience with JPMorgan Chase systems or similar banking software
• Sales experience in a goal-oriented environment

Required Skills

• Customer service excellence
• Cash handling and reconciliation
• Transaction processing accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Digital banking tool proficiency
• Active listening and empathy
• Problem-solving and conflict resolution
• Team collaboration
• Time management in a fast-paced environment
• Sales and referral techniques
• Attention to detail
• Adaptability to client needs
• Professional communication
• Familiarity with banking software

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Access to wellness programs and employee assistance resources
• Part-time flexible scheduling with opportunities for full-time advancement
• Discounts on financial products and services through JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.