Part Time Associate Banker North Palm Beach Central (30 Hours)

Location: West Palm Beach, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of exceptional client service to build lasting relationships. As a Part Time Associate Banker at our North Palm Beach Central branch in West Palm Beach, FL, you will play a vital role in delivering the renowned Chase hospitality that sets us apart in the financial services industry. Working 30 hours per week, you will support clients in their everyday banking needs while embodying our core values of integrity, innovation, and community impact. This position offers a dynamic entry point into one of the world's leading financial institutions, with opportunities to grow within our global network of branches and teams. Your day-to-day responsibilities will include processing transactions with precision, educating clients on our comprehensive range of products—from checking and savings accounts to credit solutions and investment options—and identifying ways to enhance their financial well-being. You will leverage JPMorgan Chase's cutting-edge technology, such as our intuitive mobile app and online platforms, to provide seamless service. Compliance is paramount; you will adhere to federal regulations and internal policies to safeguard client information and ensure ethical practices. Collaboration with fellow bankers and specialists will be key to achieving branch objectives and exceeding client expectations in a high-volume, client-focused setting. We value associates who bring energy, empathy, and a passion for helping others succeed financially. This role not only allows you to contribute to the economic vitality of the West Palm Beach community but also provides a foundation for career advancement at JPMorgan Chase. Join us to be part of a team that powers the progress of individuals and businesses worldwide, all while enjoying competitive benefits and professional development opportunities tailored to your growth.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the North Palm Beach Central branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening new accounts, applying for loans, and utilizing JPMorgan Chase's suite of financial products
• Identify client needs and refer opportunities for investment services, credit cards, or mortgage products to branch specialists
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Resolve client inquiries and issues promptly to ensure high satisfaction levels
• Support branch operations by balancing cash drawers, preparing daily reports, and maintaining a clean and organized workspace
• Promote digital banking solutions to encourage clients to use Chase Mobile app and online platforms
• Collaborate with team members to achieve branch sales goals and client retention targets
• Participate in ongoing training to stay updated on JPMorgan Chase policies and industry best practices

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse client base in West Palm Beach
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience handling cash transactions and teller operations
• Certification in financial services or customer relationship management

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and referral skills
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial literacy
• Digital tool proficiency (e.g., banking software)
• Regulatory compliance knowledge
• Interpersonal communication
• Adaptability to fast-paced environments
• Multitasking under pressure
• Empathy and active listening
• Data entry and record-keeping

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investing in JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to employee assistance programs for financial and personal support
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.