Part Time Associate Banker North Scottsdale (30 Hours)

Location: Scottsdale, AZ, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering a culture of inclusion and innovation in the financial services industry. As a Part Time Associate Banker in our North Scottsdale branch, you will play a vital role in delivering our brand of hospitality and client-centric care. Working 30 hours per week, you will support clients in a vibrant, growing community by handling everyday banking needs while embodying our core values of integrity, excellence, and respect. This position offers the opportunity to build meaningful relationships, contribute to branch success, and grow within one of the world's leading financial institutions. Your day-to-day responsibilities will include processing transactions with precision, educating clients on JPMorgan Chase's suite of products such as Chase Sapphire credit cards and digital banking solutions, and identifying opportunities to enhance their financial well-being. You will collaborate with a dynamic team in a state-of-the-art branch environment, ensuring every interaction aligns with our high standards for security and compliance. Whether assisting with account setups or resolving inquiries, your focus will be on creating positive experiences that drive client loyalty and satisfaction in the competitive Scottsdale market. We value diverse perspectives and provide robust training to equip you with the knowledge of banking regulations, fraud prevention, and sales strategies specific to JPMorgan Chase. This role is ideal for motivated individuals passionate about finance and customer service, offering pathways to full-time positions or specialized roles within our global organization. Join us to make a difference in clients' lives while advancing your career in financial services.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, or investment options
• Assist with account openings, maintenance, and resolving basic inquiries
• Educate clients on digital banking tools, mobile apps, and online services to promote self-service options
• Maintain compliance with all banking regulations and internal JPMorgan Chase policies
• Collaborate with branch team to achieve sales goals and deliver seamless client service
• Handle cash responsibly, balancing teller drawers and preparing daily reports
• Support branch operations during peak hours, including opening and closing procedures
• Refer complex issues to senior bankers or specialists while ensuring client satisfaction

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and basic computer literacy
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, given the diverse clientele in Scottsdale
• Knowledge of JPMorgan Chase products such as Chase checking, savings, and credit cards
• Experience with sales or relationship-building in a client-facing role
• Familiarity with regulatory compliance in financial services

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and upselling techniques
• Basic financial product knowledge
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Digital literacy (e.g., banking software)
• Active listening
• Adaptability to fast-paced environments
• Conflict resolution
• Multitasking proficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to employee assistance programs for personal and financial support
• Part-time flexible scheduling with opportunities for growth within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.