Part Time Associate Banker North Shore, Woburn Area (20 Hours)

Location: Woburn, MA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in putting our clients at the heart of everything we do. As a Part Time Associate Banker in the North Shore, Woburn Area (20 Hours), you will play a vital role in delivering our commitment to hospitality and client care within one of the world's leading financial institutions. Working in our dynamic branch environment, you will support clients by handling everyday banking needs while embodying our core values of integrity, excellence, and respect. This position offers the opportunity to build meaningful relationships with a diverse community in Woburn, MA, and contribute to the growth of our retail banking franchise. Your day-to-day responsibilities will include processing transactions with precision, educating clients on innovative digital tools like our Chase Mobile app, and identifying opportunities to enhance their financial well-being through personalized product recommendations. You will collaborate with a supportive team to ensure seamless operations, maintain the highest standards of compliance with banking regulations, and foster a welcoming atmosphere that reflects JPMorgan Chase's renowned client experience. This role is ideal for motivated individuals passionate about finance and customer interaction, providing hands-on experience in the financial services industry. Joining JPMorgan Chase means becoming part of a global leader in financial services, with access to robust professional development resources and pathways for advancement. In this part-time capacity, you will enjoy flexible scheduling tailored to the Woburn area's needs, while benefiting from our comprehensive rewards package designed to support your well-being and career goals. If you thrive in a fast-paced setting and are eager to make a positive impact, apply today to help shape the future of banking at JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first philosophy
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products and digital solutions
• Assist with resolving customer inquiries and issues related to accounts and services
• Maintain compliance with all federal and state banking regulations and internal policies
• Collaborate with branch team to support sales goals and client retention initiatives
• Educate clients on mobile banking apps, online platforms, and fraud prevention measures
• Handle cash and secure transactions while adhering to security protocols
• Contribute to a positive branch atmosphere by supporting team efforts and community engagement

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Knowledge of banking regulations and compliance standards
• Valid driver's license and reliable transportation for the Woburn, MA area

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the North Shore community
• Familiarity with JPMorgan Chase products and services
• Sales experience in a customer-facing role
• Certification in financial services or customer service training

Required Skills

• Customer service excellence
• Attention to detail
• Communication skills
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial literacy
• Computer proficiency
• Sales acumen
• Compliance awareness
• Interpersonal empathy
• Adaptability to client needs
• Cash handling accuracy
• Digital banking knowledge
• Conflict resolution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym discounts and mental health support
• Access to employee assistance programs for personal and financial counseling
• Part-time flexible scheduling with opportunities for career advancement

JP Morgan Chase is an equal opportunity employer.