Part Time Associate Banker Northeast Miami South (30 Hours)

Location: Miami Beach, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through exceptional hospitality and personalized financial guidance. As a Part Time Associate Banker in our Northeast Miami South branch located in vibrant Miami Beach, FL, you will play a pivotal role in delivering top-tier client care while supporting the branch's operational success. Working 30 hours per week, you will assist clients with everyday banking needs, promote our innovative digital solutions, and contribute to a welcoming atmosphere that reflects our commitment to inclusion and excellence in the financial services industry. This role is ideal for motivated individuals passionate about helping others achieve their financial goals in a dynamic, supportive team environment. Your day-to-day responsibilities will include processing transactions with precision, educating clients on JPMorgan Chase's suite of products—from checking accounts to wealth management referrals—and identifying opportunities to deepen client relationships. You will embody our core values of integrity and respect, ensuring every interaction upholds our high standards of service and compliance. In this fast-paced retail banking setting, you will collaborate with colleagues to meet branch objectives, handle inquiries efficiently, and foster trust among our diverse Miami clientele, many of whom rely on us for bilingual support and community-focused advice. Joining JPMorgan Chase means becoming part of a global leader in financial services with unparalleled resources for professional development. We offer robust training programs to build your banking expertise, flexible part-time scheduling to balance life and work, and pathways to full-time roles or advancement within our organization. If you thrive in client-facing roles and are eager to contribute to a firm renowned for innovation and client-centricity, this Associate Banker position provides the perfect entry point to a rewarding career at JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening and maintaining personal and business accounts
• Educate clients on JPMorgan Chase digital banking tools, mobile apps, and online services
• Identify opportunities to refer clients to appropriate financial products like credit cards, loans, or investment services
• Maintain compliance with all regulatory requirements and internal policies
• Collaborate with branch team to achieve sales and service goals
• Handle client inquiries and resolve issues promptly to ensure satisfaction
• Support branch operations such as balancing cash drawers and preparing daily reports
• Promote a secure and inclusive environment in line with JPMorgan Chase's values

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent communication and interpersonal skills
• Must be authorized to work in the United States

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse Miami community
• Knowledge of JPMorgan Chase products and compliance standards
• Experience with cash handling and transaction processing
• Customer relationship management (CRM) software experience

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial product knowledge
• Communication skills (verbal and written)
• Problem-solving abilities
• Team collaboration
• Time management
• Adaptability to fast-paced environments
• Digital literacy (e.g., online banking platforms)
• Compliance awareness
• Sales and referral techniques
• Interpersonal empathy
• Multitasking
• Cultural sensitivity for diverse client base

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment opportunities
• Tuition reimbursement and educational assistance programs
• Wellness programs and gym membership discounts
• Access to JPMorgan Chase's employee assistance program for personal support
• Part-time flexible scheduling with opportunities for career growth

JP Morgan Chase is an equal opportunity employer.