Part Time Associate Banker Northwest Valley (30 Hours)

Location: Glendale, AZ, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through exceptional hospitality and personalized service. As a Part Time Associate Banker in our Northwest Valley branch in Glendale, AZ, you will play a vital role in delivering this commitment. Working 30 hours per week, you will serve as the friendly face of the bank, handling everyday banking transactions while identifying opportunities to deepen client relationships. This position is ideal for individuals passionate about finance and customer care, offering a dynamic environment within one of the world's leading financial institutions. You will contribute to a team-focused culture that values integrity, innovation, and client success, all while supporting the diverse community in Northwest Valley. Your primary responsibilities will include processing a variety of teller transactions with precision and speed, ensuring every interaction reflects JPMorgan Chase's high standards of service. You will engage clients by listening to their needs and recommending tailored solutions from our robust portfolio of banking products, such as savings accounts, mortgages, and investment options. Compliance and security are paramount; you will adhere to all federal regulations and internal protocols to safeguard client information and assets. Additionally, you will assist in branch operations, collaborate with colleagues to meet performance targets, and foster an inclusive atmosphere that promotes trust and loyalty among clients. JPMorgan Chase offers unparalleled opportunities for growth and rewards for our associates. In this role, you will gain hands-on experience in the financial services industry, with access to training programs that can propel your career forward. We prioritize work-life balance for part-time roles, providing flexible scheduling and comprehensive benefits to support your well-being. Join us to be part of a forward-thinking organization that empowers you to make a real impact on clients' financial journeys while advancing your own professional development in a supportive, innovative setting.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and refer appropriate JPMorgan Chase products such as checking accounts, credit cards, and loans
• Maintain compliance with all banking regulations and internal policies to ensure secure transactions
• Assist in branch operations, including opening and closing procedures and balancing cash drawers
• Build and maintain strong client relationships to promote loyalty and satisfaction
• Support team efforts in achieving branch sales and service goals
• Handle customer inquiries and resolve issues promptly to uphold JPMorgan Chase's reputation for client care
• Utilize banking systems to verify identities and process digital transactions
• Contribute to a positive branch atmosphere by collaborating with colleagues

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including weekends and holidays as scheduled
• Proficiency in basic computer applications and banking software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the Northwest Valley community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Transaction processing efficiency
• Communication skills
• Problem-solving abilities
• Team collaboration
• Time management
• Basic financial knowledge
• Computer literacy
• Regulatory compliance awareness
• Sales and referral skills
• Multitasking in a fast-paced environment
• Empathy and interpersonal skills
• Adaptability to shifting priorities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay for part-time associates
• Employee stock purchase plan for financial growth opportunities
• Access to tuition reimbursement and educational assistance programs
• Wellness programs including gym memberships and health coaching
• Discounts on JPMorgan Chase financial products and services
• Professional development opportunities through Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.