Part Time Associate Banker Oklahoma South (30 hours)

Location: Oklahoma City, OK, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are seeking a dedicated Part Time Associate Banker to join our Oklahoma South branch in Oklahoma City, OK. In this 30-hour per week role, you will play a vital part in delivering our renowned hospitality and client-centric approach to banking. As the face of our branch, you will assist clients with everyday transactions while uncovering opportunities to introduce them to innovative financial solutions that align with their needs. Our Associate Bankers are essential to fostering long-term relationships, embodying our commitment to excellence in the financial services industry. Your day-to-day responsibilities will include processing a high volume of teller transactions with precision and efficiency, ensuring every client interaction is seamless and positive. You will educate clients on JPMorgan Chase's suite of products, from personal checking and savings accounts to credit cards and digital banking tools like the Chase Mobile app. By maintaining strict adherence to banking regulations and security standards, you will contribute to a safe and trustworthy environment. Collaboration with your team will be key to meeting branch goals, including client acquisition and satisfaction metrics. This position offers a dynamic entry point into the world of finance at one of the largest banks globally, with ample opportunities for growth within JPMorgan Chase. We value diversity and inclusion, providing a supportive culture where your professional development is prioritized through training programs and mentorship. If you thrive in a fast-paced setting and are passionate about helping clients achieve financial success, join us to make a meaningful impact in the Oklahoma City community.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic financial inquiries
• Identify opportunities to refer clients to appropriate JPMorgan Chase products like checking accounts, credit cards, or investment services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering procedures
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Support branch operations by preparing reports, managing supplies, and assisting with audits
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Handle sensitive client information confidentially and resolve complaints efficiently

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work up to 30 hours per week, including weekends and holidays
• Proficiency in basic computer systems and Microsoft Office applications
• Valid driver's license and reliable transportation for potential branch coverage
• Compliance with all banking regulations and security protocols

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with sales or cross-selling financial products

Required Skills

• Customer service excellence
• Cash handling accuracy
• Attention to detail
• Communication skills
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial knowledge
• Computer literacy
• Sales acumen
• Regulatory compliance awareness
• Multitasking under pressure
• Empathy and interpersonal skills
• Adaptability to shifting priorities
• Digital tool proficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to financial planning services and employee assistance programs
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.