Part Time Associate Banker Orlando Northwest (30 Hours)

Location: Seminole, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker in our Orlando Northwest branch located in Seminole, FL, you will play a vital role in delivering our brand of hospitality and superior client care. Working 30 hours per week, you will support clients in their everyday banking needs while embodying our core values of integrity, excellence, and community impact. This position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic retail banking setting. Your day-to-day responsibilities will include processing a variety of transactions with precision, such as deposits, withdrawals, and loan payments, while ensuring all interactions align with JPMorgan Chase's high standards for security and compliance. You will actively listen to client needs, recommend tailored solutions from our robust portfolio of products—including Chase checking accounts, credit cards, and digital banking tools—and contribute to branch goals by identifying cross-sell opportunities. In Seminole, FL, you will engage with a diverse local community, promoting financial wellness and supporting initiatives that strengthen our presence in the Orlando Northwest area. We value growth and provide comprehensive training to equip you with the knowledge of our evolving financial products and technologies. As part of JPMorgan Chase's global network, you will have access to career development resources, mentorship, and pathways to advance within our leading financial institution. Join us to make a meaningful difference in clients' lives while advancing your career in the financial services industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify opportunities to recommend appropriate JPMorgan Chase products like checking accounts, credit cards, or investment services
• Maintain compliance with all regulatory requirements and internal policies
• Collaborate with branch team to achieve sales and service goals
• Handle cash and negotiable instruments securely, balancing teller drawer daily
• Resolve client issues promptly and escalate complex matters to senior bankers
• Promote a positive branch atmosphere and support community engagement initiatives in Seminole, FL
• Participate in ongoing training to stay updated on JPMorgan Chase offerings and industry best practices

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the diverse community in Seminole, FL
• Knowledge of JPMorgan Chase products and services
• Experience with teller operations or cash handling

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and referral skills
• Problem-solving abilities
• Team collaboration
• Time management
• Basic financial literacy
• Computer proficiency
• Regulatory compliance awareness
• Interpersonal communication
• Adaptability to fast-paced environments
• Conflict resolution
• Product knowledge in banking services
• Multitasking under pressure

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to employee assistance programs for personal and financial support
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.