Part Time Associate Banker Peninsula Poulsbo (30 hours)

Location: Poulsbo, WA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker at our Peninsula Poulsbo branch in Poulsbo, WA, you will play a vital role in delivering the renowned Chase hospitality to our clients. Working 30 hours per week, you will serve as the friendly face of the bank, handling everyday transactions and building lasting relationships. This position is ideal for individuals passionate about financial services who enjoy dynamic interactions and contributing to client financial well-being in a supportive team atmosphere. Your day-to-day responsibilities will include processing deposits, withdrawals, and other teller transactions with precision while adhering to JPMorgan Chase's high standards for security and compliance. You will proactively engage clients to understand their needs, recommending appropriate solutions such as personal checking accounts, savings plans, or digital banking tools. By embodying our core values of integrity and excellence, you will help drive branch success through effective referrals to specialists in areas like mortgages, investments, and small business banking. This role also involves maintaining accurate records, balancing cash drawers, and ensuring the branch operates smoothly to provide a seamless client experience. JPMorgan Chase offers robust professional development opportunities, even for part-time roles, allowing you to grow within one of the world's leading financial institutions. Join us in Poulsbo to make a meaningful impact on our community while advancing your career in banking. We value work-life balance, innovation, and a client-first approach, providing the tools and support needed to excel in this rewarding position.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Peninsula Poulsbo branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products like checking, savings, and credit cards
• Identify client needs and refer opportunities for wealth management, loans, or investment services to branch specialists
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Handle cash and negotiable instruments securely, balancing teller drawers daily
• Support branch operations by preparing reports, organizing client files, and ensuring a clean, welcoming environment
• Collaborate with team members to achieve branch sales goals and deliver outstanding client satisfaction
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Resolve client issues promptly, escalating complex matters to supervisors as needed

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Proficiency in using computer systems and basic office software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual skills, particularly in Spanish or other local languages in Poulsbo, WA
• Knowledge of JPMorgan Chase products and services
• Experience with cash handling and transaction processing
• Associate's degree in business, finance, or a related field

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Transaction processing proficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Team collaboration
• Problem-solving abilities
• Communication skills (verbal and written)
• Time management
• Adaptability to flexible scheduling
• Digital literacy (e.g., banking software, Microsoft Office)
• Sales and referral techniques
• Conflict resolution
• Multitasking in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Access to wellness programs, including gym memberships and mental health support
• Part-time employee discounts on banking products and services
• Opportunities for career growth within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.