Part Time Associate Banker Peninsula South (30 Hours)

Location: Burlingame, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker in our Peninsula South branch in Burlingame, CA, you will play a pivotal role in delivering our commitment to hospitality and client care. Working 30 hours per week, you will support the branch team by handling everyday banking transactions, building relationships with diverse clients in the local community, and promoting our wide array of financial products and services. This position is ideal for motivated individuals who thrive in a dynamic retail banking setting and are passionate about helping clients navigate their financial journeys with confidence. Your day-to-day responsibilities will include greeting clients with genuine enthusiasm, processing deposits, withdrawals, and other transactions efficiently while ensuring the highest standards of accuracy and security. You will also assist with account management, educate clients on innovative digital banking solutions like the Chase Mobile app, and identify opportunities to refer them to specialized services such as mortgages, credit cards, or wealth management through our JPMorgan Chase ecosystem. Compliance is key in our operations, so you will adhere to all federal regulations, anti-money laundering protocols, and internal JPMorgan Chase policies to safeguard client information and maintain trust. We value growth and development at JPMorgan Chase, offering part-time associates pathways to full-time roles and leadership positions within our global financial institution. In this role, you will gain hands-on experience in the financial services industry, honing skills in customer engagement, sales, and operational excellence. Join a team dedicated to innovation and inclusion, where your contributions directly impact the success of our clients and the Burlingame community. If you are ready to embody our brand's promise of 'How We Do Business' with integrity and excellence, apply today to become part of JPMorgan Chase's legacy of financial leadership.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products
• Identify client needs and refer opportunities for credit cards, loans, and investment services
• Maintain compliance with all regulatory requirements and internal policies
• Support branch operations by balancing cash drawers and preparing daily reports
• Educate clients on digital banking tools to promote self-service options
• Collaborate with team members to achieve branch sales and service goals
• Resolve client issues promptly and escalate complex matters to senior staff

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual skills, particularly in Spanish or other languages spoken in the Peninsula South area
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience handling cash transactions and teller duties
• Certification in financial services or customer relationship management

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Sales and referral skills
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial literacy
• Digital tool proficiency
• Regulatory compliance knowledge
• Interpersonal communication
• Adaptability to fast-paced environments
• Conflict resolution
• Data entry accuracy
• Multitasking under pressure

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to employee assistance programs for financial and personal support

JP Morgan Chase is an equal opportunity employer.