Part Time Associate Banker Portland East (30 hours)

Location: Portland, OR, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are more than a bank—we are a global leader in financial services, committed to fostering economic growth and building lasting client relationships. As a Part Time Associate Banker in our Portland East branch, you will play a vital role in delivering our brand of hospitality and client care. Working 30 hours per week, you will support the daily operations of a dynamic branch serving the vibrant Portland community, helping clients achieve their financial goals through personalized service and innovative banking solutions. This position offers an entry point into the world of finance at one of the most respected institutions, with opportunities for growth within our extensive network. Your day-to-day responsibilities will focus on creating positive client interactions while handling essential banking tasks. You will greet clients with warmth, process transactions efficiently, and educate them on JP Morgan Chase's suite of products, including Chase checking accounts, credit cards, and mobile banking apps. By identifying unmet needs, you will refer clients to specialized bankers for mortgages, investments, or business banking, contributing to the branch's success in a competitive financial landscape. Compliance and accuracy are paramount, so you will adhere to strict regulatory standards to protect both clients and the firm. We value associates who bring energy, empathy, and a passion for service to our team. In this role, you will collaborate with colleagues in a supportive environment that emphasizes professional development and work-life balance. JP Morgan Chase invests in your future through training programs, mentorship, and career progression paths, making this an ideal opportunity for motivated individuals eager to launch or advance their career in financial services. Join us in Portland East and be part of a team dedicated to powering possibilities for our clients and communities.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and account openings
• Assist clients with inquiries about JP Morgan Chase products such as checking, savings, and credit cards
• Identify client needs and refer opportunities to bankers for investment or lending solutions
• Maintain accurate records and ensure compliance with federal banking regulations
• Support branch operations, including cash handling and vault management
• Promote digital banking tools to encourage seamless client experiences
• Collaborate with team members to achieve branch sales and service goals
• Resolve client issues promptly to uphold JP Morgan Chase's reputation for trust and reliability

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and financial software
• Knowledge of banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve Portland's diverse community
• Experience with sales or client relationship management
• Familiarity with regulatory compliance in financial services

Required Skills

• Customer service excellence
• Attention to detail
• Problem-solving abilities
• Effective verbal and written communication
• Time management and multitasking
• Basic financial literacy
• Sales acumen
• Team collaboration
• Adaptability to fast-paced environments
• Proficiency in Microsoft Office and banking systems
• Regulatory knowledge (e.g., BSA/AML compliance)
• Empathy and relationship-building
• Digital tool proficiency (e.g., online banking platforms)
• Cash handling accuracy
• Cultural sensitivity for diverse client interactions

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Professional development opportunities through JP Morgan Chase's learning platforms
• Part-time flexible scheduling with potential for full-time advancement

JP Morgan Chase is an equal opportunity employer.