Part Time Associate Banker Rockland (30 Hours)

Location: Orangeburg, NY, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered. As a Part Time Associate Banker in our Rockland branch located in Orangeburg, NY, you will play a pivotal role in delivering our commitment to hospitality and client care. Working 30 hours per week, you will serve as the face of the branch, handling everyday banking transactions while building meaningful relationships with clients from diverse backgrounds. This position is ideal for motivated individuals passionate about financial services and eager to contribute to a world-class institution known for innovation and integrity in the banking industry. Your day-to-day responsibilities will include processing deposits, withdrawals, and other teller transactions with precision and efficiency, ensuring compliance with JPMorgan Chase's stringent regulatory standards. You will actively listen to client needs, provide tailored advice on products like checking accounts, credit cards, and digital banking solutions, and identify opportunities to refer them to specialized services such as wealth management or lending. By embodying our core values of doing the right thing and putting clients first, you will help foster trust and loyalty, contributing to the branch's success in a competitive financial landscape. In this role, you will collaborate with a supportive team in a dynamic retail banking setting, gaining hands-on experience in the financial services sector. JPMorgan Chase offers robust training programs to develop your skills, along with pathways for career advancement within one of the world's leading financial institutions. If you thrive in client-facing roles and are committed to excellence, join us to make a tangible impact on clients' financial journeys while advancing your own professional growth.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic inquiries
• Identify opportunities to refer clients to appropriate JPMorgan Chase products and services
• Maintain compliance with all regulatory requirements and internal policies
• Balance cash drawer daily and reconcile transactions
• Support branch operations by handling administrative tasks and merchandising
• Collaborate with team members to ensure smooth branch functionality
• Educate clients on digital banking tools to promote self-service options
• Resolve client issues promptly to uphold JPMorgan Chase's reputation for client care

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and point-of-sale systems
• Knowledge of banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Experience with cash handling and transaction processing
• Familiarity with JPMorgan Chase systems and compliance standards

Required Skills

• Customer service excellence
• Cash handling accuracy
• Attention to detail
• Time management
• Team collaboration
• Problem-solving
• Communication (verbal and written)
• Basic financial literacy
• Computer proficiency (MS Office, banking software)
• Adaptability to fast-paced environments
• Sales and referral skills
• Compliance awareness
• Interpersonal empathy
• Multitasking
• Digital tool familiarity

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay for part-time associates
• Employee stock purchase plan for financial growth
• Access to tuition reimbursement and professional development programs
• Wellness programs including gym discounts and mental health support
• JPMorgan Chase Foundation volunteer opportunities with paid time off
• Discounts on banking products and financial services

JP Morgan Chase is an equal opportunity employer.