Part Time Associate Banker Santa Barbara (30 hours)

Location: Santa Barbara, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in putting our clients at the heart of everything we do. As a Part Time Associate Banker in our Santa Barbara branch, you will play a vital role in delivering the renowned hospitality and client care that defines our brand. Working 30 hours per week, you will be the friendly face of the bank, assisting clients with everyday banking needs while embodying our commitment to building lasting relationships in the vibrant Santa Barbara community. This role is perfect for individuals passionate about financial services and eager to contribute to a team that values integrity, innovation, and excellence. Your day-to-day responsibilities will include processing transactions with precision, such as deposits, withdrawals, and account openings, while ensuring every interaction reflects JPMorgan Chase's high standards. You will educate clients on our suite of products, from checking and savings accounts to digital tools that simplify their financial lives, and identify opportunities to connect them with specialized services. Compliance and security are paramount, so you will adhere to all banking regulations and internal policies to protect both clients and the firm. In this dynamic branch environment, you will collaborate with colleagues to meet service goals and create a welcoming atmosphere that encourages client loyalty. We offer a supportive culture with robust training programs to help you grow within the financial services industry. As part of JPMorgan Chase, one of the world's leading financial institutions, you will have access to career development resources and the chance to advance from part-time to full-time roles. Join us in Santa Barbara to make a meaningful impact on clients' financial journeys while enjoying the benefits of working for a global leader committed to diversity, inclusion, and community engagement.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first philosophy
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening new accounts and explaining JPMorgan Chase banking products
• Identify client needs and refer opportunities to branch bankers or specialists for deeper financial solutions
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies
• Handle cash and negotiable instruments securely, balancing teller drawer daily
• Support branch operations by answering phones, scheduling appointments, and maintaining lobby organization
• Educate clients on digital banking tools to enhance their self-service experience
• Collaborate with team members to achieve branch sales and service goals
• Resolve client inquiries and complaints promptly to ensure satisfaction

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Excellent communication skills with the ability to handle sensitive client information
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual skills, particularly Spanish, to serve diverse Santa Barbara clientele
• Knowledge of JPMorgan Chase products such as checking, savings, and credit services
• Experience with teller operations or cash handling
• Customer relationship management (CRM) software familiarity

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Communication (verbal and written)
• Problem-solving
• Time management
• Team collaboration
• Regulatory compliance awareness
• Digital banking proficiency
• Sales and referral skills
• Multitasking in a fast-paced environment
• Empathy and active listening
• Adaptability to client needs
• Confidentiality in handling sensitive data

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Part-time flexible scheduling with opportunities for full-time advancement
• Discounts on JPMorgan Chase financial products and services

JP Morgan Chase is an equal opportunity employer.