Part Time Associate Banker Seattle Metro (30 hours)

Location: Seattle, WA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through unparalleled hospitality and expert financial guidance. As a Part Time Associate Banker in our Seattle Metro branch, you will play a vital role in delivering the signature Chase experience to a diverse clientele in one of the nation's most dynamic markets. Working 30 hours per week, you will support everyday banking needs while embodying our core values of integrity, innovation, and client focus. This position offers the perfect entry point into the financial services industry, with opportunities to grow within a global leader known for its robust digital platforms and community impact initiatives in the Pacific Northwest. Your day-to-day responsibilities will center on providing top-tier client service, from processing transactions with precision to uncovering opportunities for personalized financial solutions. You will assist clients in navigating JPMorgan Chase's suite of products, including high-yield savings accounts, mobile banking apps, and wealth management referrals, all while ensuring seamless and secure interactions. In this role, you will collaborate with a supportive team in a modern branch environment, contributing to sales targets and fostering long-term client relationships that drive loyalty and satisfaction. We value associates who bring enthusiasm and a commitment to excellence, offering a flexible part-time schedule that fits your lifestyle while providing pathways to full-time roles and career advancement. Join JPMorgan Chase, where your contributions help power economic progress for clients and communities in Seattle and beyond. This position requires availability for varied shifts, including weekends, and a passion for helping others achieve their financial goals in a fast-evolving industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and account openings
• Educate clients on JPMorgan Chase products such as checking/savings accounts, credit cards, and loans
• Identify client needs and refer opportunities to branch bankers or specialists
• Maintain accurate records and ensure compliance with federal and state banking regulations
• Assist with digital banking enrollment and troubleshooting for online/mobile services
• Support branch operations including cash handling, vault management, and end-of-day reconciliations
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Resolve client inquiries and complaints promptly to uphold JPMorgan Chase's reputation for service excellence

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Excellent communication skills with the ability to handle sensitive client information
• Compliance with all regulatory requirements, including background checks and fingerprinting

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency in English and another language spoken in the Seattle community
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience with sales or relationship-building in a client-facing role
• Certification in financial services or customer service training

Required Skills

• Customer service orientation
• Attention to detail
• Time management
• Problem-solving
• Communication (verbal and written)
• Team collaboration
• Basic financial literacy
• Cash handling accuracy
• Regulatory compliance awareness
• Digital tool proficiency (e.g., banking software)
• Sales acumen
• Adaptability to fast-paced environments
• Empathy and interpersonal skills
• Multitasking
• Confidentiality maintenance

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to exclusive employee discounts and financial planning resources

JP Morgan Chase is an equal opportunity employer.