Part Time Associate Banker Seattle North (30 hours)

Location: Lynnwood, WA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of exceptional client experiences to drive our success. As a Part Time Associate Banker in our Seattle North branch located in Lynnwood, WA, you will play a vital role in delivering the renowned Chase hospitality that sets us apart in the financial services industry. Working 30 hours per week, you will support clients by handling everyday banking needs while embodying our core values of integrity, innovation, and client focus. This position offers the opportunity to build meaningful relationships in a dynamic retail banking setting, contributing to the branch's goals of client satisfaction and growth within one of the world's leading financial institutions. Your day-to-day responsibilities will center on providing top-tier service at the teller line and beyond. You will process a variety of transactions with precision, from deposits and withdrawals to loan payments, while ensuring every interaction reflects Chase's commitment to security and compliance. By actively listening to client needs, you will identify opportunities to recommend tailored solutions such as our award-winning mobile banking app, credit products, or wealth management services. In this role, you will also collaborate with your team to maintain a welcoming branch atmosphere, resolve inquiries efficiently, and uphold the highest standards of fraud prevention and regulatory adherence, all while balancing your cash drawer to support seamless operations. JPMorgan Chase values professional development and offers robust training programs to help you grow within our organization. As a Part Time Associate Banker, you will gain hands-on experience in the fast-paced world of financial services, with potential pathways to full-time roles or specialized positions. We prioritize work-life balance, especially for part-time associates, and provide competitive benefits tailored to your schedule. Join us in Lynnwood to be part of a team that not only serves the Seattle community but also shapes the future of banking through innovation and client-centric excellence.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic financial inquiries
• Identify opportunities to refer clients to appropriate JPMorgan Chase products like checking accounts, credit cards, or investment services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile transactions at the end of each shift
• Collaborate with branch team to support sales goals and client retention initiatives
• Educate clients on digital banking tools, such as the Chase Mobile app and online platforms
• Handle sensitive client information with utmost confidentiality and security
• Contribute to a positive branch atmosphere by supporting team efforts and resolving client issues promptly

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Proficiency in basic computer applications and banking software
• Excellent communication skills with a focus on client hospitality
• Compliance with banking regulations and security protocols

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Seattle area
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Cash handling accuracy
• Transaction processing efficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Digital banking tool proficiency
• Active listening and empathy
• Problem-solving in client scenarios
• Team collaboration
• Time management for part-time scheduling
• Attention to detail in record-keeping
• Sales referral techniques
• Confidentiality and data security
• Adaptability to branch needs
• Hospitality and interpersonal communication

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time associates
• Access to tuition reimbursement for professional development
• Employee stock purchase plan and financial wellness programs
• Discounts on JPMorgan Chase products and services
• Wellness programs including gym memberships and mental health support
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.