Part Time Associate Banker South Central (30 hours)

Location: Houston, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering a culture of inclusion and innovation in the financial services industry. As a Part Time Associate Banker in our South Central Houston branch, you will play a vital role in delivering the renowned hospitality and client care that defines our brand. Working 30 hours per week, you will support everyday banking needs for a diverse clientele in the vibrant Houston community, helping clients achieve their financial goals through personalized service and access to our world-class products. This position is ideal for motivated individuals passionate about finance and customer interaction, offering a dynamic entry point into one of the world's leading financial institutions. Your day-to-day responsibilities will include processing transactions with precision, educating clients on digital tools like the Chase Mobile app, and identifying opportunities to connect them with specialized services such as mortgages or wealth management. You will embody our core values of integrity, excellence, and teamwork, ensuring every client interaction reinforces trust in JPMorgan Chase. Compliance and accuracy are paramount, as you navigate regulatory standards while contributing to branch sales targets and community engagement initiatives tailored to the South Central area. Joining JPMorgan Chase means more than a job—it's a chance to grow within a supportive environment that invests in your professional development. We offer robust training programs, competitive benefits, and pathways for advancement in banking and beyond. If you thrive in a client-focused role and are eager to make a meaningful impact in financial services, apply today to become part of our Houston team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centric culture
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products like checking, savings, and credit cards
• Identify client needs and refer opportunities to bankers for more complex financial solutions such as loans or investments
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Balance cash drawers and reconcile transactions at the end of each shift to ensure financial accuracy
• Collaborate with branch team to support sales goals and enhance client satisfaction in the South Central Houston community
• Educate clients on digital banking tools, mobile apps, and online platforms to promote self-service options
• Handle escalated client issues professionally while upholding JPMorgan Chase's standards of integrity and trust
• Participate in ongoing training to stay updated on banking regulations and JPMorgan Chase initiatives

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency, particularly in Spanish for the Houston market
• Knowledge of JPMorgan Chase products and services
• Experience with teller operations or cash handling

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Digital literacy (e.g., banking software)
• Sales and referral skills
• Multitasking in a fast-paced environment
• Cultural sensitivity for diverse client base
• Adaptability to shifting priorities
• Integrity and ethical decision-making

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to employee stock purchase plans and financial wellness programs
• Professional development opportunities through JPMorgan Chase's learning academy
• Discounts on banking products and services for employees and family members
• Flexible scheduling and work-life balance support for part-time associates

JP Morgan Chase is an equal opportunity employer.