Part Time Associate Banker South Central Queens (30 Hours)

Location: Jamaica, NY, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker in our South Central Queens branch in Jamaica, NY, you will play a vital role in delivering our brand of hospitality and client-centric service. Working 30 hours per week, you will support the daily operations of a high-volume branch serving a vibrant, multicultural community. Your primary focus will be on building meaningful relationships with clients, processing transactions efficiently, and promoting our comprehensive range of financial solutions, from everyday banking to sophisticated wealth management services. This position offers the opportunity to grow within one of the world's leading financial institutions while making a tangible impact on clients' financial well-being. In this role, you will embody JPMorgan Chase's core values of integrity, excellence, and respect by greeting every client with warmth and providing personalized assistance. You will handle a variety of transactions, including deposits, withdrawals, and account openings, while ensuring all activities comply with federal regulations and our stringent internal standards. Additionally, you will proactively identify client needs, referring them to specialized teams for products like Chase Sapphire credit cards, auto loans, or investment advisory services. Collaboration with branch colleagues is key to achieving collective goals, such as enhancing client satisfaction scores and driving digital adoption in a community increasingly reliant on mobile and online banking. JPMorgan Chase invests in your professional growth through robust training programs and clear career pathways, allowing part-time associates to transition into full-time roles or specialized positions. Join us in South Central Queens to contribute to a dynamic team that supports economic empowerment in the local area. If you are passionate about finance, excel in customer interactions, and seek a flexible yet rewarding role, this opportunity at JPMorgan Chase will enable you to advance your career while helping clients achieve their financial aspirations.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening and maintaining personal and business checking and savings accounts
• Educate clients on JPMorgan Chase's suite of financial products, such as credit cards, loans, and investment options
• Identify opportunities to refer clients to specialized services like wealth management or mortgage advisors
• Maintain compliance with all regulatory requirements and internal policies to ensure secure operations
• Support branch operations by balancing cash drawers, preparing reports, and organizing client documentation
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Resolve client inquiries and complaints efficiently to foster long-term relationships
• Promote digital banking tools to encourage seamless client self-service

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse community in South Central Queens
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience with cash handling and transaction processing

Required Skills

• Customer service orientation with a focus on hospitality
• Attention to detail for accurate transaction processing
• Basic financial literacy and knowledge of banking regulations
• Proficiency in core banking software and CRM systems
• Strong interpersonal and relationship-building skills
• Problem-solving abilities for resolving client issues
• Time management to handle multiple tasks in a fast-paced environment
• Team collaboration and adaptability
• Sales acumen for identifying client needs and opportunities
• Digital savvy, including familiarity with mobile banking apps
• Cash handling and reconciliation expertise
• Compliance awareness in financial services
• Multitasking under pressure
• Active listening and empathy
• Organizational skills for maintaining branch efficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Career development opportunities with internal mobility across the firm

JP Morgan Chase is an equal opportunity employer.