Part Time Associate Banker South Tarrant SW (30 hours)

Location: Fort Worth, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker in our South Tarrant SW branch in Fort Worth, TX, you will play a vital role in delivering our commitment to hospitality and client care. Working 30 hours per week, you will serve as the face of the bank, handling everyday transactions and building meaningful relationships with diverse clients. This position offers the opportunity to immerse yourself in the dynamic world of financial services, supporting clients with everything from routine deposits to introductions to our broader suite of banking solutions, all while upholding the highest standards of integrity and compliance. Your day-to-day responsibilities will include processing transactions accurately and efficiently, educating clients on digital tools like the Chase Mobile app, and identifying opportunities to connect them with specialized services such as mortgages, investments, or small business lending. In this role, you will collaborate with a supportive team in a high-volume branch setting, contributing to our shared goals of client satisfaction and branch performance. JPMorgan Chase values innovation and client-centricity, so you will also participate in initiatives that enhance the banking experience, ensuring every interaction reflects our brand's reputation for excellence. We are seeking motivated individuals who thrive in a fast-paced environment and are passionate about helping others navigate their financial journeys. This part-time role provides a flexible entry point into the financial services industry, with potential for growth within one of the world's leading global financial institutions. Join JPMorgan Chase and be part of a team that not only meets client needs but anticipates them, fostering long-term loyalty and success.

Key Responsibilities

• Greet clients warmly and provide exceptional customer service in line with JPMorgan Chase's hospitality standards
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries about products like checking, savings, and credit cards
• Identify client needs and refer opportunities to bankers for investment, lending, or wealth management services
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Handle cash and negotiable instruments securely, balancing teller drawers daily
• Support branch operations by stocking supplies, organizing materials, and ensuring a clean, welcoming environment
• Educate clients on digital banking tools, such as the Chase Mobile app and online platforms
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Resolve client issues promptly, escalating complex matters to senior staff as appropriate

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Knowledge of banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Experience with cash handling and transaction processing
• Familiarity with JPMorgan Chase systems and compliance standards

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial product knowledge
• Communication skills (verbal and written)
• Problem-solving abilities
• Team collaboration
• Time management
• Compliance awareness
• Digital literacy (e.g., online banking tools)
• Sales and referral skills
• Multitasking in a fast-paced environment
• Interpersonal empathy
• Regulatory knowledge (e.g., AML/KYC)
• Adaptability to shift work

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investment in JPMorgan Chase stock
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Life and disability insurance coverage
• Access to employee assistance programs for personal and financial support

JP Morgan Chase is an equal opportunity employer.