Part Time Associate Banker Southeast (30 hours)

Location: Friendswood, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in putting our clients at the heart of everything we do. As a Part Time Associate Banker in our Southeast branch located in Friendswood, TX, you will play a vital role in delivering the renowned Chase hospitality and client care that sets us apart in the financial services industry. Working 30 hours per week, you will support clients by handling everyday banking needs while embodying our commitment to building lasting relationships. This position offers the opportunity to contribute to a dynamic team in a community-focused branch, where your enthusiasm for service can make a real difference in helping clients achieve their financial goals. Your day-to-day responsibilities will include processing transactions with precision, such as deposits, withdrawals, and transfers, while ensuring all interactions comply with JPMorgan Chase's high standards of security and regulatory adherence. You will actively listen to client needs, recommend tailored solutions from our suite of innovative products—including Chase checking accounts, credit cards, mortgages, and wealth management services—and educate them on digital tools like the Chase Mobile app to simplify their banking. By fostering trust and providing personalized guidance, you will help clients navigate their financial journeys, from basic account management to exploring investment opportunities, all while promoting financial wellness in the Friendswood community. JPMorgan Chase is more than a bank; it's a global leader committed to innovation and inclusion. As a Part Time Associate Banker, you will benefit from our robust training programs, career development paths, and a supportive culture that values work-life balance. This role is ideal for motivated individuals passionate about finance and customer service, offering a flexible schedule in a part-time capacity while opening doors to full-time opportunities within our expansive organization. Join us to be part of a team that powers the progress of individuals and communities across the United States.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and account inquiries accurately and efficiently
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with account openings, maintenance, and resolving customer issues in compliance with federal regulations
• Promote digital banking tools to encourage seamless client interactions with Chase mobile and online platforms
• Maintain a clean and organized branch environment while adhering to security protocols
• Collaborate with branch team members to achieve sales goals and deliver outstanding service
• Educate clients on fraud prevention and financial wellness initiatives offered by JPMorgan Chase
• Handle cash responsibly and balance teller drawer at the end of each shift
• Participate in ongoing training to stay updated on banking products, policies, and industry trends

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the Friendswood, TX location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and upselling techniques
• Basic financial literacy
• Time management
• Problem-solving
• Team collaboration
• Compliance awareness
• Digital tool proficiency
• Interpersonal communication
• Adaptability to fast-paced environments
• Ethical decision-making
• Multitasking abilities
• Client relationship building

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee stock purchase plan for investment in JPMorgan Chase
• Access to tuition reimbursement for professional development
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services through Chase
• Career growth opportunities within the global JPMorgan Chase network

JP Morgan Chase is an equal opportunity employer.