Part Time Associate Banker Tampa Bay Northeast West (30 Hours)

Location: Tampa, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through exceptional hospitality and personalized service. As a Part Time Associate Banker in our Tampa Bay Northeast West branch, you will play a vital role in supporting the daily operations of a high-volume retail banking environment. Working 30 hours per week, you will assist clients with their everyday banking needs, process transactions efficiently, and embody our commitment to being the client's advocate. This position offers the opportunity to build lasting relationships in the vibrant Tampa community while contributing to JPMorgan Chase's mission of enabling economic opportunity for all. Your primary focus will be delivering outstanding client experiences by greeting customers, handling deposits, withdrawals, and account inquiries with precision and warmth. You will also identify opportunities to introduce clients to our suite of innovative financial products, such as Chase checking accounts, credit cards, and digital banking tools tailored to the financial services industry. Compliance is key; you will adhere to all regulatory requirements, including anti-money laundering protocols, to ensure a secure and trustworthy banking environment. Collaboration with fellow team members will be essential to meet branch goals and exceed client expectations in this dynamic role. JPMorgan Chase values professional growth, and as a Part Time Associate Banker, you will have access to world-class training programs and career development resources. This position is ideal for motivated individuals passionate about finance and customer care, offering a pathway to full-time roles within our leading global financial institution. Join us in Tampa, FL, and help shape the future of banking one client interaction at a time.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic financial inquiries
• Identify opportunities to recommend JPMorgan Chase products like checking accounts, credit cards, and investment options
• Maintain compliance with all federal and state banking regulations and internal policies
• Collaborate with branch team to support daily operations and client satisfaction goals
• Handle cash responsibly, balancing teller drawers and preparing daily reports
• Resolve client issues promptly, escalating complex matters to senior bankers
• Promote a secure banking environment by adhering to fraud prevention protocols
• Participate in ongoing training to stay updated on JPMorgan Chase initiatives and industry trends

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for potential branch coverage

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve Tampa Bay's diverse community
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and referral generation
• Basic financial product knowledge
• Compliance and regulatory awareness
• Interpersonal communication
• Problem-solving
• Team collaboration
• Time management
• Computer literacy (MS Office, banking systems)
• Multitasking in a fast-paced environment
• Empathy and active listening
• Adaptability to client needs
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.