Part Time Associate Banker Treasure Coast South (30 hours)

Location: Port St Lucie, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker in our Treasure Coast South branch located in Port St. Lucie, FL, you will play a vital role in delivering the renowned Chase hospitality that sets us apart in the financial services industry. Working 30 hours per week, you will be the friendly face of our branch, assisting clients with everyday banking needs while embodying our core values of client care, integrity, and innovation. This position offers a dynamic entry point into the world of banking, with opportunities to grow within one of the world's leading financial institutions. Your primary focus will be on providing seamless transaction services, from processing deposits and withdrawals to helping clients navigate their accounts. You will leverage JPMorgan Chase's cutting-edge technology to educate clients on digital solutions like the Chase Mobile app, empowering them to bank conveniently on the go. Additionally, you will identify opportunities to connect clients with tailored financial products, such as checking accounts, credit cards, or mortgages, contributing to our branch's success in a competitive market. Compliance and accuracy are paramount; you will adhere to all federal regulations, ensuring every interaction upholds the trust clients place in JPMorgan Chase. In this role, you will collaborate with a supportive team in a vibrant Port St. Lucie community, where building lasting relationships is key to success. We value associates who are passionate about helping others achieve financial goals and who bring energy to a fast-paced retail banking environment. With part-time flexibility and robust benefits, this position is ideal for motivated individuals seeking to launch or advance their career in finance. Join JPMorgan Chase and be part of a legacy that spans over 200 years, driving economic opportunity for all.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Port St. Lucie branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Balance cash drawers and reconcile transactions at the end of each shift to ensure financial accuracy
• Collaborate with branch team members to support daily operations and achieve sales goals
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Handle customer escalations professionally, resolving issues to uphold JPMorgan Chase's reputation for client care

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including weekends and holidays as scheduled
• Proficiency in basic computer applications and banking software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse community in Port St. Lucie
• Knowledge of JPMorgan Chase products and services
• Experience with sales or cross-selling financial products

Required Skills

• Customer service orientation
• Cash handling accuracy
• Transaction processing efficiency
• Sales and referral techniques
• Regulatory compliance knowledge
• Basic financial product knowledge
• Computer literacy in banking software
• Verbal and written communication
• Problem-solving and conflict resolution
• Team collaboration
• Attention to detail
• Time management in a fast-paced environment
• Digital tool proficiency (e.g., mobile apps)
• Multitasking abilities
• Adaptability to client needs

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to Chase employee banking perks, such as fee waivers and preferred rates

JP Morgan Chase is an equal opportunity employer.