Part Time Associate Banker Washington DC (20 Hours)

Location: Washington, DC, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker in our Washington, DC branch, you will play a pivotal role in delivering our commitment to hospitality and client care. Working 20 hours per week, you will support clients by handling everyday banking needs, from processing transactions to providing personalized advice on our suite of products, including checking accounts, savings, credit cards, and digital banking solutions. Your role will involve building lasting relationships with a diverse clientele in the heart of the nation's capital, while upholding the highest standards of integrity and compliance in the financial services industry. In this dynamic position, you will collaborate with a supportive team to ensure smooth branch operations and exceptional service delivery. Responsibilities include greeting clients with genuine enthusiasm, accurately managing cash and teller transactions, and identifying opportunities to refer clients to specialized services like wealth management or small business lending. You will also promote JPMorgan Chase's innovative digital tools, helping clients navigate mobile apps and online platforms to make banking more convenient. This part-time role offers flexibility for work-life balance while providing exposure to the fast-paced world of global finance, with opportunities to grow within one of the world's leading financial institutions. JPMorgan Chase is an equal opportunity employer committed to fostering an inclusive workplace. We value diverse perspectives and provide robust training to ensure your success. If you are passionate about client service, eager to learn about financial products, and thrive in a team-oriented setting, join us to contribute to our mission of enabling economic opportunity for all. This position is ideal for motivated individuals looking to start or advance their career in banking in Washington, DC.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products
• Identify client needs and refer opportunities for mortgages, investments, or credit products to specialists
• Maintain compliance with all regulatory requirements and internal policies
• Support branch operations by balancing cash drawers and preparing daily reports
• Promote digital banking solutions to improve client convenience and efficiency
• Collaborate with team members to ensure a seamless client experience in a fast-paced environment
• Handle client escalations professionally and resolve issues promptly
• Participate in branch events and community outreach to build JPMorgan Chase's local presence

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 20 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish or other languages spoken in the Washington DC community
• Knowledge of JPMorgan Chase products and digital banking tools
• Experience with cash handling and transaction processing
• Customer relationship management (CRM) software familiarity

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial literacy
• Digital tool proficiency (e.g., online banking apps)
• Regulatory compliance awareness
• Active listening
• Sales and referral skills
• Multitasking in a dynamic environment
• Interpersonal communication
• Adaptability to client needs
• Confidentiality and data security

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Access to employee stock purchase plan and financial wellness programs
• Professional development opportunities through JPMorgan Chase's learning platforms
• Tuition reimbursement for eligible education programs
• Wellness incentives including gym memberships and mental health support
• Part-time flexibility with potential for full-time advancement within the firm

JP Morgan Chase is an equal opportunity employer.