Part Time Associate Banker Waterfront (30 hours)

Location: Union City, NJ, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker at our Waterfront branch in Union City, NJ, you will play a vital role in delivering our brand of hospitality and client care. Working 30 hours per week, you will support clients in their everyday banking needs while embodying the firm's values of integrity, excellence, and community impact. This position offers the opportunity to build meaningful relationships in a dynamic, multicultural neighborhood, contributing to JPMorgan Chase's mission of enabling economic opportunity for all. Your day-to-day responsibilities will include processing transactions with precision, assisting with account management, and identifying ways to enhance client financial well-being through our suite of products, from checking accounts to wealth management referrals. You will leverage JPMorgan Chase's cutting-edge technology to provide seamless service, whether in-person or guiding clients toward our award-winning digital platforms. Compliance and security are paramount, ensuring every interaction upholds the highest standards of the financial services industry. This role is ideal for motivated individuals passionate about finance and customer engagement, with room for growth into full-time positions or specialized banking roles at JPMorgan Chase. Join a global leader in financial services, where your contributions help power the progress of clients and communities in Union City and beyond. We value work-life balance, even in a part-time capacity, and provide robust training to set you up for success.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards or investment services
• Maintain compliance with all regulatory requirements and internal policies
• Collaborate with branch team to ensure smooth operations and client satisfaction
• Handle cash and negotiable instruments securely, balancing teller drawer daily
• Promote digital banking solutions to encourage client adoption of mobile and online platforms
• Resolve client issues promptly and escalate complex matters to senior bankers
• Participate in branch events and community outreach in the Waterfront area of Union City, NJ

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the diverse community in Union City, NJ
• Knowledge of JPMorgan Chase products and services
• Experience with teller operations or cash handling

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Communication skills (verbal and written)
• Problem-solving abilities
• Team collaboration
• Time management
• Regulatory compliance awareness
• Digital literacy (e.g., banking software)
• Interpersonal empathy
• Sales and referral skills
• Multitasking in a fast-paced environment
• Adaptability to client needs
• Conflict resolution

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Access to wellness programs, including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for career growth within JPMorgan Chase
• Discounts on financial products and services through the firm

JP Morgan Chase is an equal opportunity employer.