Part Time Associate Banker West Central (30 hours)

Location: Houston, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker in our West Central Houston branch, you will play a vital role in delivering our brand of hospitality and client-centric service. Working 30 hours per week, you will support clients in their everyday banking needs while embodying the Chase promise of putting clients first. This position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic retail banking setting. Your day-to-day responsibilities will include processing transactions with precision, assisting with account management, and identifying opportunities to enhance clients' financial well-being through JPMorgan Chase's suite of products, such as checking accounts, credit cards, and wealth management referrals. You will collaborate with a supportive team to meet branch goals, ensure compliance with federal regulations like the Bank Secrecy Act, and contribute to a welcoming atmosphere that reflects our core values of integrity and excellence. In the vibrant West Central Houston community, you will also engage in local initiatives to strengthen client ties and promote financial literacy. We offer a rewarding part-time role with opportunities for professional growth within one of the world's leading financial institutions. Join JPMorgan Chase to leverage cutting-edge technology, comprehensive training, and a culture that values work-life balance. If you are enthusiastic about client service and eager to advance in the financial services industry, this Associate Banker position provides the platform to make a meaningful impact.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards or investment services
• Maintain compliance with all regulatory requirements and internal policies
• Collaborate with branch team to achieve sales and service goals
• Handle cash and secure branch assets responsibly
• Resolve client issues promptly to ensure satisfaction
• Participate in branch events and community outreach in the West Central Houston area
• Support digital banking initiatives by educating clients on mobile apps and online tools

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and banking software
• Must be authorized to work in the United States
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the Houston location
• Knowledge of JPMorgan Chase products and services
• Experience with sales or client relationship management

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and referral techniques
• Basic financial product knowledge
• Computer literacy including Microsoft Office
• Time management
• Problem-solving
• Team collaboration
• Regulatory compliance awareness
• Active listening
• Adaptability to fast-paced environments
• Interpersonal communication
• Digital banking proficiency
• Multitasking abilities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services
• Career growth opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.