Part Time Associate Banker West Valley South Bilingual English and Spanish Required (30 Hours) AZ

Location: Phoenix, AZ, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part Time Associate Banker at our West Valley South branch in Phoenix, AZ. In this 30-hour per week role, you will play a vital part in delivering the renowned hospitality and client care that defines our brand. As the first point of contact for clients, you will create positive experiences by handling everyday banking needs while embodying our commitment to inclusion and excellence. Bilingual proficiency in English and Spanish is essential to serve our diverse community effectively, ensuring seamless communication and support for all clients. Your key responsibilities will include processing transactions with precision, such as deposits, withdrawals, and account inquiries, while identifying opportunities to recommend tailored JPMorgan Chase solutions like savings accounts, mortgages, or investment options. You will collaborate with a dynamic team to meet branch goals, maintain the highest standards of compliance with regulatory requirements, and contribute to a welcoming branch atmosphere. This position offers hands-on experience in the financial services industry, with exposure to cutting-edge banking technology and products that empower clients to achieve their financial goals. At JPMorgan Chase, we value professional growth and work-life balance, providing part-time associates with robust benefits and pathways to full-time opportunities. If you are passionate about client service, thrive in a team-oriented setting, and are eager to build a career in finance, this role is an ideal entry point into one of the world's most respected institutions. Apply today to help shape the future of banking in Phoenix.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centric culture
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries
• Ensure compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to achieve sales and service goals
• Handle cash responsibly, balancing teller drawer daily and reporting discrepancies
• Provide bilingual support to Spanish-speaking clients to enhance accessibility
• Maintain a clean and professional branch environment
• Participate in ongoing training to stay updated on JPMorgan Chase policies and financial products

Required Qualifications

• High school diploma or equivalent required
• Bilingual proficiency in English and Spanish (both written and verbal) is mandatory
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work a part-time schedule of 30 hours per week, including evenings and weekends
• Strong ethical standards and compliance with banking regulations
• U.S. work authorization without sponsorship
• Pass background check and credit review

Preferred Qualifications

• Previous experience in banking or financial services
• Associate's or Bachelor's degree in business, finance, or related field
• Familiarity with JPMorgan Chase products and services
• Experience handling cash transactions and basic teller duties
• Sales experience in a customer-facing role

Required Skills

• Customer service excellence
• Bilingual communication (English/Spanish)
• Attention to detail
• Cash handling accuracy
• Sales and relationship building
• Problem-solving abilities
• Time management
• Compliance knowledge in financial regulations
• Team collaboration
• Basic computer proficiency (e.g., banking software)
• Active listening
• Adaptability to fast-paced environments
• Ethical decision-making
• Interpersonal communication
• Multitasking under pressure

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym discounts and mental health resources
• Access to Chase employee banking perks and discounts
• Opportunities for career growth within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.