Payment Lifecycle Analyst - Cash Management

Location: Metro Manila, National Capital Region, Philippines

Job Family: Payments Lifecycle

About the Role

At JP Morgan Chase, we are at the forefront of transforming the financial services landscape through innovative digital payments solutions. As a Payment Lifecycle Analyst in our Cash Management team, you will play a pivotal role in optimizing the payment processes that power global transactions for our clients. Based in Metro Manila, Philippines, this position offers the opportunity to contribute to a dynamic team that shapes the future of efficient, secure, and scalable cash management services. You will work closely with technology, operations, and compliance experts to ensure seamless payment lifecycles, from initiation to settlement, while driving enhancements that support JP Morgan Chase's commitment to excellence in the banking industry. Your core responsibilities will include analyzing payment data to identify trends and inefficiencies, collaborating on process automation initiatives, and ensuring all operations comply with international standards such as AML and SWIFT protocols. In this role, you will leverage your expertise in financial operations to troubleshoot complex issues, generate insightful reports, and support the adoption of cutting-edge technologies like real-time payments and API integrations. This position is ideal for professionals passionate about the intersection of finance and technology, offering exposure to high-volume, cross-border transactions that define modern banking at JP Morgan Chase. Joining our team means becoming part of a supportive culture that values innovation, diversity, and professional growth. We provide robust training, mentorship, and career advancement opportunities within one of the world's leading financial institutions. If you thrive in a collaborative environment and are eager to make an impact on global payments, this role at JP Morgan Chase in the National Capital Region will propel your career forward while contributing to our mission of delivering superior client experiences in cash management.

Key Responsibilities

• Analyze and monitor the end-to-end payment lifecycle for cash management operations, ensuring compliance and efficiency
• Collaborate with cross-functional teams to identify bottlenecks in payment processing and implement process improvements
• Conduct data analysis on transaction volumes, error rates, and settlement times to support strategic decision-making
• Ensure adherence to regulatory requirements and internal controls for payments in the financial services sector
• Develop and maintain reports on payment performance metrics for senior stakeholders at JP Morgan Chase
• Support the integration of new digital payment technologies to enhance cash management capabilities
• Troubleshoot and resolve payment-related issues, minimizing disruptions to client services
• Contribute to risk assessments and audits related to payment operations
• Train and mentor junior team members on best practices in payments lifecycle management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, or a related field
• Minimum of 2-3 years of experience in payments processing, cash management, or financial operations within the banking or financial services industry
• Strong understanding of payment lifecycle processes, including initiation, processing, settlement, and reconciliation
• Proficiency in financial regulations such as AML, KYC, and SWIFT standards
• Experience with data analysis tools and reporting in a high-volume transaction environment
• Ability to work in a fast-paced, global team setting with excellent attention to detail

Preferred Qualifications

• Advanced certification in payments or treasury management (e.g., Certified Treasury Professional)
• Experience with digital payment platforms or blockchain technologies in financial services
• Prior exposure to JP Morgan Chase systems or similar enterprise banking software
• Fluency in English and familiarity with multicultural work environments in Asia-Pacific
• Knowledge of Philippine financial regulations and cross-border payment frameworks

Required Skills

• Proficiency in SQL and data querying for financial analysis
• Knowledge of payment systems like SWIFT, SEPA, or ACH
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Attention to detail in high-stakes financial environments
• Familiarity with Excel, Tableau, or similar reporting tools
• Understanding of risk management in payments
• Adaptability to evolving regulatory landscapes
• Team collaboration in multicultural settings
• Project management for process optimization initiatives
• Basic programming knowledge (e.g., Python for automation)
• Customer service orientation in client-facing financial roles
• Time management in deadline-driven operations
• Ethical decision-making aligned with banking compliance

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase standards
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Metro Manila
• Global mobility opportunities within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.