Payment Lifecycle Associate I

Location: National Capital Region, Philippines

Job Family: Payments Lifecycle

About the Role

At JP Morgan Chase, we are at the forefront of transforming the financial services landscape, and our Payments Lifecycle team plays a pivotal role in this evolution. As a Payment Lifecycle Associate I in the National Capital Region, Philippines, you will join a dynamic group dedicated to revolutionizing payment operations. Your contributions will enhance efficiency, drive innovation, and ensure seamless global transactions for our clients. This entry-level role offers an exciting opportunity to build a career in one of the world's leading financial institutions, where you'll handle the end-to-end management of payment processes in a secure, technology-driven environment. In this position, you will be responsible for processing, monitoring, and reconciling payments across various channels, including domestic and international wires, ACH, and real-time systems. You'll collaborate with cross-functional teams to resolve issues, maintain compliance with stringent regulations like AML and KYC, and leverage JP Morgan's advanced platforms to optimize workflows. Expect to analyze transaction data for anomalies, support audit requirements, and contribute to innovative projects that integrate cutting-edge technologies such as AI and blockchain into payment operations. Your work will directly impact the reliability and speed of payments for multinational corporations and institutional clients. We value precision, curiosity, and a commitment to excellence, providing you with robust training, mentorship, and growth opportunities within JP Morgan Chase's global network. Join us to be part of a team that's not just processing payments but shaping the future of finance in the Philippines and beyond. This role is ideal for motivated professionals eager to make a tangible difference in a high-stakes, rewarding industry.

Key Responsibilities

• Process and monitor payment transactions throughout the lifecycle, ensuring accuracy and timeliness
• Collaborate with global teams to resolve payment discrepancies and exceptions
• Analyze payment data to identify inefficiencies and recommend process improvements
• Ensure compliance with internal policies, regulatory requirements, and anti-money laundering standards
• Utilize JP Morgan's proprietary systems to track and report on payment volumes and statuses
• Support innovation initiatives by testing new payment technologies and workflows
• Maintain accurate records and documentation for audit purposes
• Provide customer support for payment-related inquiries from internal stakeholders
• Contribute to daily reconciliation of payment accounts and balance verification
• Participate in training sessions to stay updated on evolving payment regulations and best practices

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, or a related field
• At least 1-2 years of experience in payment processing, banking operations, or financial services
• Strong understanding of payment systems, including SWIFT, SEPA, and ACH
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis
• Excellent command of English, both written and verbal
• Ability to work in a fast-paced, high-volume environment with attention to detail
• Philippine citizenship or valid work authorization in the Philippines

Preferred Qualifications

• Experience with JP Morgan Chase systems or similar global banking platforms
• Knowledge of regulatory compliance in payments, such as AML and KYC
• Certification in payments or financial operations (e.g., AAP or NPCP)
• Familiarity with automation tools like RPA or scripting languages
• Prior exposure to international payment lifecycles and cross-border transactions

Required Skills

• Payment processing and transaction monitoring
• Data analysis and reporting using Excel and BI tools
• Regulatory compliance knowledge (AML, KYC, GDPR)
• Problem-solving and exception handling
• Attention to detail and accuracy in high-volume tasks
• Communication and stakeholder collaboration
• Time management in a deadline-driven environment
• Adaptability to changing financial regulations
• Basic understanding of blockchain or emerging payment tech
• Teamwork in multicultural, global settings
• Proficiency in financial software (e.g., SAP, Oracle)
• Risk assessment and mitigation
• Customer service orientation
• Analytical thinking for process optimization
• Technical aptitude for automation and scripting

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and public holidays
• Professional development programs and tuition reimbursement
• Employee wellness initiatives, including gym memberships and mental health support
• Flexible work arrangements and hybrid options in the NCR
• Access to JP Morgan's global employee stock purchase plan

JP Morgan Chase is an equal opportunity employer.