Payments Business Management - Analytics & Insights - Senior Associate

Location: Ciudad De Mexico, Mexico

Job Family: Project Management

About the Role

At JPMorgan Chase, we are at the forefront of transforming the financial services landscape, and our Corporate & Investment Bank (CIB) is no exception. As a Senior Associate in the Payments Business Management - Analytics & Insights Unit, you will play a pivotal role in supporting our LATAM Payments operations from our vibrant office in Ciudad de Mexico. This position within the dynamic CIB team involves leveraging data-driven insights to enhance payment processing efficiency, drive business growth, and ensure compliance across Latin American markets. You will work closely with cross-functional teams to analyze transaction data, uncover actionable trends, and contribute to strategic initiatives that solidify JPMorgan Chase's leadership in global payments. Your day-to-day responsibilities will include developing sophisticated analytical models to monitor payment volumes, identify operational bottlenecks, and forecast future demands in the LATAM region. You will collaborate with business leaders to design intuitive dashboards and reports that inform high-stakes decisions, while also managing projects from inception to execution using agile methodologies. In this role, you will navigate the complexities of regional regulations, such as those from local central banks and international standards, ensuring all insights align with JPMorgan Chase's rigorous risk management framework. This is an opportunity to make a tangible impact on one of the world's largest payments ecosystems, supporting clients ranging from multinational corporations to local enterprises. JPMorgan Chase values innovation, integrity, and inclusion, and we provide a supportive environment where your professional growth is prioritized. As part of our commitment to employee development, you will have access to world-class training, mentorship from industry experts, and opportunities to advance within our global organization. If you are passionate about analytics in the financial services industry and eager to contribute to the evolution of payments in LATAM, join us in shaping the future of finance at JPMorgan Chase.

Key Responsibilities

• Develop and maintain analytical models to provide insights into LATAM payments performance, trends, and risks
• Collaborate with business stakeholders to identify key metrics and create dashboards using tools like Tableau or Power BI
• Conduct in-depth analysis of payment transaction data to support strategic decision-making and operational improvements
• Support project management for payments initiatives, including timeline tracking, resource allocation, and reporting
• Monitor and report on key performance indicators (KPIs) related to payment volumes, efficiency, and client satisfaction
• Partner with risk and compliance teams to ensure analytics align with regulatory standards in the LATAM region
• Identify opportunities for process automation and efficiency gains in payments operations
• Prepare executive-level presentations and insights reports for senior management in the Corporate Investment Bank
• Contribute to the development of business cases for new payments products or enhancements tailored to LATAM markets

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, Data Science, or a related field
• Minimum of 3-5 years of experience in financial services, preferably in payments, analytics, or business intelligence
• Proficiency in data analysis tools such as SQL, Python, or R for extracting and manipulating large datasets
• Strong understanding of payment systems, transaction processing, and regulatory requirements in the LATAM region
• Experience with project management methodologies and tools like Agile or Jira
• Fluency in English and Spanish; Portuguese is a plus for LATAM operations
• Ability to handle confidential information with the highest level of integrity and compliance with JPMorgan Chase standards

Preferred Qualifications

• Advanced degree (MBA or Master's in Analytics) with a focus on financial markets
• Prior experience in the Corporate & Investment Bank (CIB) division or similar high-volume payments environment
• Knowledge of LATAM financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) frameworks
• Certification in data analytics (e.g., Google Data Analytics or CFA Level 1)
• Experience collaborating with cross-functional teams in a global banking context

Required Skills

• Data analysis and visualization (SQL, Excel, Tableau)
• Financial modeling and forecasting
• Project management and coordination
• Stakeholder communication and presentation skills
• Problem-solving and critical thinking
• Attention to detail and accuracy in reporting
• Knowledge of payments and transaction banking
• Regulatory compliance awareness (AML/KYC)
• Team collaboration in multicultural environments
• Time management and prioritization
• Proficiency in Microsoft Office Suite
• Basic programming (Python or R for analytics)
• Understanding of LATAM economic trends
• Adaptability to fast-paced financial services environment
• Ethical decision-making and integrity

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for relevant certifications
• Employee stock purchase plan and access to financial wellness resources
• Global mobility opportunities within JPMorgan Chase's international network
• Wellness initiatives including gym memberships and mental health support

JP Morgan Chase is an equal opportunity employer.