Payments Business Manager - Senior Associate

Location: New York, NY, United States

Job Family: Business Management

About the Role

At JP Morgan Chase, we are at the forefront of reimagining the future of payments through innovative Digital & Design offerings. As a Payments Business Manager - Senior Associate in our New York office, you will play a pivotal role in enhancing our payments ecosystem by leveraging advanced analytics and strategic insights. This position within the Business Management category requires close collaboration with senior executives to drive initiatives that improve client experiences, operational efficiency, and revenue growth in the competitive financial services landscape. You will contribute to high-impact projects that integrate cutting-edge technologies, ensuring JP Morgan Chase remains a leader in global payments solutions. Your core responsibilities will include developing data-driven strategies to optimize digital payment platforms, analyzing market trends to identify growth opportunities, and partnering with cross-functional teams to implement design-focused enhancements. Engaging with senior management, you will present actionable recommendations that align with our firm's commitment to innovation and client-centric services. This role demands a deep understanding of the payments industry, including regulatory considerations and fintech disruptions, allowing you to influence decisions that shape JP Morgan Chase's portfolio. We seek a proactive professional passionate about the intersection of business strategy and technology in finance. Joining JP Morgan Chase means becoming part of a dynamic team dedicated to excellence, with opportunities for career advancement in one of the world's leading financial institutions. If you thrive in a collaborative environment and are excited to enhance digital offerings that power global commerce, this Senior Associate position offers a platform to make a meaningful impact.

Key Responsibilities

• Develop and execute strategies to enhance JP Morgan Chase's Digital & Design offerings in payments
• Leverage advanced analytics to identify opportunities and optimize business performance
• Engage with senior management to align initiatives with corporate objectives
• Collaborate with cross-functional teams to implement innovative payment solutions
• Monitor industry trends and competitive landscape to inform strategic decisions
• Drive process improvements and efficiency in payments operations
• Prepare and present business cases, reports, and recommendations to leadership
• Support the integration of new technologies in digital payment ecosystems
• Manage stakeholder relationships to ensure successful project delivery

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field
• 5+ years of experience in business management, payments, or financial services
• Proven track record in leveraging analytics to drive strategic initiatives
• Experience engaging with senior management and cross-functional teams
• Strong understanding of digital payments and financial technology trends
• Ability to analyze complex data and translate insights into actionable strategies

Preferred Qualifications

• MBA or advanced degree in Finance or Business Administration
• Experience in the payments industry, particularly with digital and design innovations
• Prior roles at a major financial institution like JP Morgan Chase
• Knowledge of regulatory environments in global payments

Required Skills

• Strategic planning and business acumen
• Data analytics and visualization tools (e.g., SQL, Tableau, Python)
• Financial modeling and forecasting
• Project management methodologies (e.g., Agile, Waterfall)
• Strong communication and presentation skills
• Stakeholder management and relationship building
• Knowledge of payments systems and fintech innovations
• Regulatory compliance in financial services
• Problem-solving and critical thinking
• Leadership and team collaboration
• Proficiency in Microsoft Office Suite (Excel, PowerPoint)
• Understanding of digital transformation in banking
• Risk assessment and mitigation
• Adaptability to fast-paced environments
• Attention to detail in analytics-driven decision making

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase locations
• Flexible work arrangements and hybrid work options in New York

JP Morgan Chase is an equal opportunity employer.