Payments Business Transformation- Corporate Strategy- Associate

Location: Jersey City, NJ, United States

Job Family: Business Transformation

About the Role

At JPMorgan Chase & Co., a leading global financial services firm, the Payments Business Transformation team within Corporate Strategy drives the evolution of our world-class payments infrastructure to meet the demands of a rapidly changing digital economy. As an Associate in this role based in Jersey City, NJ, you will play a pivotal part in assisting senior management to develop and execute a comprehensive global transformation agenda. This involves shaping strategies that enhance our payments capabilities, from real-time processing and cross-border solutions to innovative fintech integrations, ensuring JPMorgan Chase remains at the forefront of the industry. You will work closely with C-suite leaders, product teams, and technology partners to identify opportunities for operational efficiency, revenue growth, and regulatory compliance in a competitive landscape dominated by evolving technologies like ISO 20022 and open banking standards. Your day-to-day responsibilities will span strategic analysis, project leadership, and execution support. You will conduct in-depth market research on global payments trends, build robust financial models to evaluate transformation initiatives, and facilitate workshops to align diverse stakeholders across regions. Leveraging your expertise in financial services, you will contribute to the design of business cases for high-impact projects, such as adopting AI-driven fraud detection or expanding API ecosystems for seamless client integrations. This role demands a proactive approach to monitoring KPIs, mitigating risks associated with payments disruptions, and driving change management to embed new processes firm-wide, all while fostering innovation in a collaborative, high-energy environment. JPMorgan Chase offers unparalleled opportunities for professional growth in a supportive culture that values diversity and inclusion. As an Associate, you will gain exposure to executive-level decision-making and contribute to initiatives that impact millions of clients globally. If you are passionate about transforming the payments landscape and thrive in a dynamic setting, this position provides the platform to advance your career while making a tangible difference in the financial services sector.

Key Responsibilities

• Collaborate with senior executives to define and prioritize the global payments transformation roadmap
• Conduct market analysis and benchmarking of payments innovations across competitors and fintech disruptors
• Develop business cases, financial models, and implementation plans for strategic initiatives
• Facilitate cross-functional workshops and stakeholder alignment on transformation projects
• Monitor and report on key performance indicators (KPIs) for payments business efficiency and growth
• Identify emerging risks and opportunities in the payments ecosystem, including blockchain and API integrations
• Support the execution of pilot programs for new payment technologies
• Contribute to thought leadership by preparing executive presentations and strategy documents
• Drive change management efforts to ensure successful adoption of transformation agendas

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field; MBA or advanced degree preferred
• 3-5 years of experience in strategy, consulting, or business transformation within the financial services industry
• Strong understanding of global payments systems, including SWIFT, real-time payments, and cross-border transactions
• Proven track record of project management in high-stakes environments
• Excellent analytical and problem-solving skills with experience in data-driven decision making
• Ability to work collaboratively in a fast-paced, matrixed organization

Preferred Qualifications

• Experience at a top-tier consulting firm such as McKinsey, BCG, or Bain
• Knowledge of regulatory frameworks like PSD2, ISO 20022, and anti-money laundering (AML) requirements
• Prior exposure to digital transformation initiatives in banking or fintech
• Fluency in additional languages for global stakeholder engagement

Required Skills

• Strategic planning and execution
• Financial modeling and analysis
• Project management (e.g., Agile, Waterfall)
• Data analytics using tools like Excel, Tableau, or SQL
• Stakeholder management and communication
• Problem-solving and critical thinking
• Knowledge of payments technologies (e.g., APIs, blockchain)
• Regulatory compliance in financial services
• Change management methodologies
• Market research and competitive intelligence
• Presentation skills (PowerPoint, executive storytelling)
• Team collaboration in global teams
• Risk assessment and mitigation
• Innovation mindset for fintech trends
• Proficiency in Microsoft Office Suite

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness initiatives at Jersey City location
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.