Payments Business Transformation - Product Portfolio Operations Associate

Location: Jersey City, NJ, United States

Job Family: Product Portfolio & Delivery

About the Role

At JPMorgan Chase, we are at the forefront of transforming the global payments landscape, offering innovative solutions that power commerce and economic growth. As a Payments Business Transformation - Product Portfolio Operations Associate in our Product Portfolio & Delivery team, you will play a pivotal role in supporting strategic payments deals and enhancing governance processes. Based in Jersey City, NJ, this position involves close collaboration with sales, product, and pricing teams to ensure seamless execution of high-impact initiatives. You will contribute to the operational backbone of our payments business, driving efficiency and compliance in a dynamic financial services environment where innovation meets reliability. Your key responsibilities will include analyzing deal structures, optimizing product delivery workflows, and implementing robust governance frameworks to mitigate risks and align with regulatory standards. Working within JPMorgan Chase's renowned Commercial & Investment Bank division, you will leverage your expertise to monitor performance metrics, facilitate cross-functional projects, and identify opportunities for business transformation. This role demands a proactive approach to stakeholder engagement, ensuring that our payments portfolio remains agile and customer-centric in a competitive market. We value professionals who thrive in collaborative settings and bring a passion for the evolving payments industry. Joining JPMorgan Chase offers not only exposure to cutting-edge financial technologies but also the chance to grow within a global leader committed to excellence. If you are ready to influence the future of payments operations, this opportunity in Jersey City provides a platform to make meaningful contributions to our strategic objectives.

Key Responsibilities

• Collaborate with sales, product, and pricing teams to support the execution of strategic payments deals
• Enhance governance processes for the payments product portfolio to ensure compliance and efficiency
• Analyze deal structures and provide operational insights to optimize product delivery
• Monitor and report on key performance indicators for payments initiatives
• Facilitate cross-functional coordination to drive business transformation projects
• Develop and maintain documentation for operational workflows and processes
• Identify opportunities for process improvements in product portfolio management
• Support risk assessment and mitigation in payments operations
• Contribute to the development of pricing models aligned with strategic objectives
• Participate in stakeholder meetings to align on transformation goals and outcomes

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 2-3 years of experience in payments, product operations, or financial services
• Strong understanding of payments industry trends and regulatory requirements
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced, collaborative environment
• U.S. work authorization without sponsorship

Preferred Qualifications

• Experience in deal structuring or strategic payments initiatives at a major financial institution
• Knowledge of JPMorgan Chase's internal systems and processes
• Advanced degree or certifications in finance (e.g., CFA, FRM)
• Prior exposure to cross-functional teams in sales, product, and pricing
• Familiarity with governance frameworks in the financial services sector

Required Skills

• Analytical thinking and problem-solving
• Stakeholder collaboration and relationship building
• Project management and organizational skills
• Data analysis using Excel and financial modeling
• Knowledge of payments systems and fintech trends
• Regulatory compliance awareness in financial services
• Effective written and verbal communication
• Attention to detail and process orientation
• Adaptability in a dynamic banking environment
• Teamwork and cross-functional coordination
• Risk management and governance expertise
• Strategic planning and business acumen
• Proficiency in tools like PowerPoint for presentations
• Time management in high-pressure settings
• Basic understanding of deal negotiation dynamics

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Jersey City location
• Hybrid work flexibility and commuter assistance benefits

JP Morgan Chase is an equal opportunity employer.