Payments - Centralized Sales Enablement Team - Analyst

Location: Mumbai, Maharashtra, India

Job Family: Analysts

About the Role

At JPMorgan Chase, we are at the forefront of redefining the future of payments, and our Centralized Sales Enablement Team plays a pivotal role in empowering our sales professionals to deliver innovative solutions to clients worldwide. As a Payments - Centralized Sales Enablement Team Analyst based in Mumbai, you will join a dynamic group focused on enhancing sales effectiveness through targeted training, tools, and resources. This role offers an exciting opportunity to contribute to high-impact projects that drive revenue growth in our global payments business, including treasury services, merchant acquiring, and cross-border transactions. You will work closely with sales, product, and compliance teams to ensure our enablement strategies align with JPMorgan Chase's commitment to client-centric innovation and operational excellence in the financial services industry. In this position, your primary focus will be on creating and disseminating sales enablement content that simplifies complex payments products for diverse client segments, from small businesses to multinational corporations. You will analyze sales funnel data to identify bottlenecks and develop customized training programs that boost team productivity and deal closure rates. Leveraging JPMorgan Chase's cutting-edge technology platforms, you will support initiatives like digital payment integrations and real-time transaction analytics, ensuring sales teams are equipped to navigate regulatory landscapes such as PSD2 in Europe or UPI in India. This role demands a blend of analytical rigor and creative problem-solving, as you collaborate across time zones to localize materials for markets in APAC, EMEA, and the Americas. Joining JPMorgan Chase means becoming part of a world-class institution that values diversity, inclusion, and professional growth. In Mumbai's state-of-the-art office, you will have access to mentorship from senior leaders and opportunities to advance within our expansive payments organization. This analyst role is ideal for motivated professionals passionate about the intersection of finance and technology, offering a platform to push the boundaries of sales enablement while contributing to JPMorgan Chase's mission of enabling the world's most important payments ecosystem.

Key Responsibilities

• Develop and maintain sales enablement materials, including training modules, pitch decks, and product collateral for the payments portfolio
• Collaborate with sales teams to identify enablement needs and provide real-time support during client engagements
• Analyze sales performance data to recommend process improvements and enhance conversion rates
• Ensure compliance with regulatory standards in all sales enablement activities, particularly for cross-border payments
• Coordinate with product and marketing teams to align enablement strategies with new payment product launches
• Track and report on key metrics such as sales enablement ROI and team adoption rates
• Facilitate training sessions and workshops for sales professionals on payments solutions
• Support global sales initiatives by localizing materials for regional markets, including APAC and EMEA
• Monitor industry trends in payments technology to keep enablement content current and competitive
• Assist in the onboarding of new sales team members with payments-specific knowledge transfer

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field
• 1-3 years of experience in sales enablement, payments processing, or financial services operations
• Strong understanding of payment systems, transaction processing, and regulatory compliance in the financial industry
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
• Excellent communication skills with the ability to collaborate across global teams
• Ability to work in a fast-paced, high-volume environment with attention to detail
• Willingness to work flexible hours to support global time zones

Preferred Qualifications

• Experience in centralized sales operations within a banking or fintech environment
• Knowledge of JPMorgan Chase's payment platforms such as Chase Paymentech or global treasury services
• Certification in financial services, such as CFA Level 1 or FRM
• Familiarity with CRM tools like Salesforce for sales tracking
• Prior exposure to data analytics tools like Tableau or Power BI

Required Skills

• Proficiency in financial modeling and data analysis using Excel
• Knowledge of payment processing protocols like SWIFT, SEPA, and ACH
• Strong presentation and storytelling skills for creating compelling sales narratives
• Analytical thinking to interpret sales data and identify trends
• Project management abilities to handle multiple enablement initiatives
• Cross-cultural communication for collaborating with diverse global teams
• Attention to detail in ensuring accuracy of financial and regulatory information
• Adaptability to evolving fintech landscapes and regulatory changes
• CRM software expertise, particularly Salesforce or similar platforms
• Basic coding skills in SQL for querying sales databases
• Time management to prioritize tasks in a deadline-driven environment
• Team collaboration and interpersonal skills for stakeholder engagement
• Research skills to stay updated on payments industry innovations
• Problem-solving to address sales team challenges proactively
• Digital literacy in tools like Microsoft PowerPoint and Google Workspace

Benefits

• Competitive base salary and performance-based bonuses aligned with JPMorgan Chase's compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JPMorgan's internal training programs and tuition reimbursement
• Employee wellness programs featuring gym memberships, mental health support, and fitness challenges
• Flexible work arrangements, including hybrid options in Mumbai with access to modern office facilities
• Global mobility programs for career advancement across JPMorgan Chase's international network

JP Morgan Chase is an equal opportunity employer.