Payments – Client Sales & Solutions, Digital & Design – Vice President

Location: LONDON, LONDON, United Kingdom

Job Family: Client Solutions

About the Role

At JP Morgan Chase, we are at the forefront of reimagining the future of payments through innovative digital solutions. As a Vice President in Payments – Client Sales & Solutions, Digital & Design, you will play a pivotal role in delivering tailored, technology-driven payment strategies to our institutional clients. Based in our London office, you will collaborate with global teams to address complex client challenges in areas such as real-time payments, cross-border transactions, and digital treasury management. This position offers the opportunity to leverage JP Morgan's vast resources and cutting-edge platforms to drive revenue growth and enhance client satisfaction in a competitive financial services landscape. Your primary focus will be on understanding client needs and translating them into scalable, user-friendly digital solutions. You will lead sales efforts for JP Morgan's comprehensive payments suite, including products like Chase Connect and advanced API-enabled services, while incorporating design thinking to optimize user interfaces and experiences. Working closely with product engineers, compliance experts, and senior executives, you will innovate solutions that integrate emerging technologies such as blockchain and AI, ensuring they meet regulatory requirements like those from the FCA and ECB. This role demands a blend of strategic sales prowess and technical insight to position JP Morgan as the preferred partner for clients navigating the evolving payments ecosystem. Joining JP Morgan Chase means becoming part of a world-class institution committed to excellence and inclusion. In this Vice President role, you will contribute to high-impact projects that shape the global financial industry, with opportunities for career progression across our international network. We value diverse perspectives and provide a supportive environment where your expertise in client solutions and digital innovation can thrive, ultimately helping our clients achieve operational efficiency and strategic goals in payments.

Key Responsibilities

• Develop and pitch innovative digital payment solutions tailored to complex client needs in the financial services sector
• Collaborate with cross-functional teams, including product, technology, and compliance, to design and implement client-centric payment strategies
• Drive sales initiatives for JP Morgan's payments portfolio, targeting corporate and institutional clients
• Analyze client requirements and market trends to optimize digital tools and user experiences in payment processing
• Lead client workshops and demonstrations to showcase JP Morgan's advanced payment technologies and design innovations
• Monitor and report on sales performance, ensuring alignment with JP Morgan's global payments objectives
• Foster long-term client relationships by providing ongoing support and solutions for evolving payment challenges
• Contribute to the development of new digital products, integrating design principles to enhance usability and efficiency
• Ensure all solutions comply with regulatory standards and JP Morgan's risk management policies
• Mentor junior team members in client sales and digital solutions best practices

Required Qualifications

• Bachelor's degree in Finance, Business, Computer Science, or a related field
• Minimum of 8-10 years of experience in client-facing roles within financial services, particularly in payments or treasury services
• Proven track record in sales and solutions development for institutional clients in the payments industry
• Strong understanding of global payment systems, including SWIFT, SEPA, and real-time payment networks
• Experience with digital innovation and design thinking in financial product development
• Excellent communication and stakeholder management skills
• Ability to travel internationally as needed for client engagements

Preferred Qualifications

• MBA or advanced degree in a relevant discipline
• Prior experience at a Tier 1 investment bank like JP Morgan Chase
• Knowledge of regulatory frameworks such as PSD2, GDPR, and anti-money laundering (AML) requirements
• Familiarity with emerging technologies like blockchain and API integrations in payments
• Certifications in project management (e.g., PMP) or digital design methodologies

Required Skills

• Expertise in payment systems and treasury management solutions
• Proficiency in digital design tools and user experience (UX) principles
• Strong sales acumen and negotiation skills
• Analytical thinking for complex problem-solving in financial contexts
• Knowledge of financial regulations and compliance standards
• Excellent verbal and written communication abilities
• Project management and agile methodologies
• Technical understanding of APIs, cloud computing, and fintech integrations
• Client relationship management and empathy
• Data analysis and visualization skills (e.g., using tools like Tableau)
• Innovation mindset for developing cutting-edge solutions
• Cross-cultural communication for global client interactions
• Risk assessment and mitigation in payments
• Leadership and team collaboration skills
• Adaptability to fast-paced, dynamic environments

Benefits

• Competitive base salary and performance-based bonus structure
• Comprehensive health, dental, and vision insurance coverage
• Generous retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• Global mobility support for career advancement opportunities
• Wellness programs including gym memberships and mental health support

JP Morgan Chase is an equal opportunity employer.