Payments Commercial Card Relationship Manager - Vice President

Location: Brooklyn, NY, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong emphasis on innovation in payments and treasury solutions. As a Payments Commercial Card Relationship Manager - Vice President in our Brooklyn, NY office, you will play a pivotal role in the Commercial Card team, driving client engagement and growth in our suite of corporate and purchasing card products. This position offers the opportunity to work with mid-to-large corporate clients, leveraging JP Morgan's robust infrastructure to deliver seamless payment experiences that enhance their cash flow management and expense controls. You will report to the Head of Commercial Card Sales for the Northeast region and collaborate closely with treasury, risk, and product teams to ensure our offerings align with evolving market demands in the financial services industry. Your primary focus will be on cultivating and expanding relationships with key accounts, identifying opportunities to upsell features like virtual cards, expense management tools, and integrated AP/AR solutions through platforms such as Chase Connect. You will lead the full sales lifecycle, from initial prospecting in the competitive New York market to onboarding and ongoing portfolio management, while ensuring adherence to stringent compliance standards. Success in this role requires a deep understanding of commercial banking dynamics, the ability to analyze client spend patterns, and a proactive approach to mitigating risks in high-volume transaction environments. By joining our team, you contribute to JP Morgan Chase's mission of powering the progress of businesses worldwide through cutting-edge payment innovations. We seek a dynamic professional passionate about financial services and client success, with the resilience to thrive in a high-stakes, results-oriented culture. This Vice President-level role not only offers substantial impact on our commercial card portfolio but also provides avenues for career advancement within JP Morgan's global network. If you excel at building strategic partnerships and have a keen eye for fintech trends, this position in Brooklyn, NY, is an ideal platform to showcase your expertise and drive meaningful business outcomes.

Key Responsibilities

• Manage a portfolio of commercial card clients, fostering long-term relationships to expand product adoption and revenue
• Prospect and acquire new clients in the New York metro area, focusing on mid-market and large corporations
• Collaborate with internal teams, including treasury services and risk management, to deliver customized payment solutions
• Conduct needs assessments and present JP Morgan Chase's commercial card offerings, such as Chase Paymentech and corporate card programs
• Monitor portfolio performance, mitigate risks, and ensure compliance with federal regulations like PCI DSS and AML
• Develop and execute sales strategies to achieve annual targets for card issuance, transaction volume, and fee income
• Provide ongoing client support, including training on digital platforms and resolving payment processing issues
• Analyze market trends and competitor activities to recommend enhancements to commercial card products
• Participate in industry events and represent JP Morgan Chase to build brand visibility in the payments sector
• Prepare reports on client activity, sales pipeline, and performance metrics for senior leadership

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 7 years of experience in commercial banking, payments, or card services within the financial services industry
• Proven track record in managing client relationships and driving revenue growth in commercial card products
• Strong understanding of commercial payment solutions, including corporate cards, purchasing cards, and virtual payment systems
• Experience with sales cycles, portfolio management, and compliance in a regulated financial environment
• Ability to travel up to 25% for client meetings and industry events

Preferred Qualifications

• MBA or advanced degree in Finance or related discipline
• Prior experience at a major financial institution like JP Morgan Chase in payments or treasury services
• Knowledge of emerging fintech trends and digital payment innovations
• Bilingual proficiency in English and Spanish, given the diverse client base in Brooklyn, NY
• Series 7 or equivalent securities license

Required Skills

• Expertise in commercial payment systems and card technologies
• Strong sales and negotiation abilities
• Proficiency in CRM tools like Salesforce
• Financial modeling and data analysis skills
• Knowledge of regulatory frameworks in banking and payments
• Excellent verbal and written communication
• Relationship-building and client management
• Analytical thinking for portfolio optimization
• Project management for implementation of card programs
• Adaptability to fast-paced financial environments
• Team collaboration across cross-functional groups
• Digital literacy in fintech platforms
• Problem-solving for complex client needs
• Strategic planning for revenue growth
• Cultural sensitivity for diverse client interactions

Benefits

• Competitive base salary with performance-based bonuses and equity opportunities
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and leadership training
• Wellness initiatives, such as gym memberships and mental health resources
• Employee stock purchase plan and financial planning services
• Flexible work arrangements, including hybrid options in Brooklyn, NY

JP Morgan Chase is an equal opportunity employer.