Payments Data & Analytics Product Owner

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of reimagining the future of global payments, and we're seeking a Payments Data & Analytics Product Owner to drive innovation in our Treasury and Securities Services division. In this leadership role based in New York, NY, you will champion customer-centric product development by leveraging advanced data analytics to enhance payment processing efficiency, fraud detection, and real-time insights for our institutional clients. With your deep expertise in product management and financial services, you will bridge the gap between complex customer needs in high-volume transactions and cutting-edge analytics solutions, ensuring our products deliver measurable value in a competitive landscape. As a key player in our dynamic product management team, you will own the end-to-end lifecycle of data and analytics products tailored to payments, from ideation to deployment. This involves collaborating with engineering, data science, and compliance teams to build scalable solutions that handle petabytes of transaction data while adhering to stringent regulatory standards like those from the Federal Reserve and international bodies. You will conduct in-depth analyses of payment trends, optimize data pipelines for faster insights, and iterate on features based on feedback from corporate clients, all while aligning with JP Morgan Chase's commitment to technological excellence and risk mitigation in the financial industry. This role offers the opportunity to make a tangible impact on how the world's leading businesses manage their payments ecosystem. If you thrive in a fast-paced environment where data drives decisions and innovation shapes the future of finance, join us at JP Morgan Chase to lead transformative products that empower our clients and redefine industry standards.

Key Responsibilities

• Lead the development and roadmap for payments data and analytics products, ensuring alignment with JP Morgan Chase's strategic goals in global payments
• Collaborate with stakeholders including treasury services, risk management, and technology teams to identify customer pain points in payment data visibility
• Define product requirements, user stories, and acceptance criteria using agile practices to enhance real-time analytics for transaction monitoring
• Analyze large-scale payments data to drive insights on trends, fraud patterns, and operational efficiencies in the financial services ecosystem
• Oversee the integration of advanced analytics tools to support predictive modeling for payment flows and customer behavior
• Ensure products comply with industry regulations and internal JP Morgan standards for data privacy and security
• Conduct market research and competitive analysis on payments innovations to inform product strategy
• Mentor junior product owners and foster a culture of data-driven decision-making within the team
• Monitor product performance metrics and iterate based on user feedback and KPIs such as adoption rates and error reduction
• Partner with engineering and design teams to prototype and launch analytics dashboards for payments clients

Required Qualifications

• Bachelor's degree in Computer Science, Finance, Business Analytics, or a related field
• Minimum of 5 years of experience in product management, data analytics, or payments systems within the financial services industry
• Proven track record in leading cross-functional teams to deliver data-driven products in a high-stakes environment like banking
• Strong understanding of payment processing, transaction data, and regulatory compliance (e.g., PCI DSS, GDPR)
• Experience with agile methodologies and product lifecycle management in fintech
• Advanced proficiency in data analytics tools and SQL for querying large datasets
• Demonstrated ability to translate complex customer needs into actionable product requirements

Preferred Qualifications

• Master's degree in Data Science, MBA, or equivalent advanced certification
• Experience working at a major financial institution like JP Morgan Chase or similar
• Knowledge of machine learning applications in fraud detection and payments optimization
• Prior exposure to cloud platforms such as AWS or Azure for data analytics
• Certifications in product management (e.g., Certified Scrum Product Owner) or data analytics (e.g., Google Data Analytics)

Required Skills

• Product roadmap development
• Data analytics and visualization (e.g., Tableau, Power BI)
• SQL and Python for data querying and scripting
• Agile and Scrum methodologies
• Stakeholder management and cross-functional collaboration
• Knowledge of payments protocols (e.g., SWIFT, ISO 20022)
• Regulatory compliance in financial services
• User experience design principles
• Machine learning basics for analytics
• Problem-solving and critical thinking
• Communication and presentation skills
• Project management tools (e.g., Jira, Confluence)
• Risk assessment in data-driven environments
• Customer empathy and needs analysis
• Technical aptitude for fintech integrations

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching up to 6%
• Annual performance-based bonuses and stock awards as part of total compensation
• Paid time off including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and leadership training
• Wellness initiatives with gym memberships, mental health support, and onsite fitness centers
• Flexible work arrangements, including hybrid options in New York
• Employee stock purchase plan and financial planning services

JP Morgan Chase is an equal opportunity employer.