Payments – Global Sales Advisory - Executive Director

Location: Singapore, Singapore

Job Family: Client Advisory

About the Role

At JP Morgan Chase, we are at the forefront of redefining the global financial landscape, and our Payments – Global Sales Advisory team plays a pivotal role in that mission. As an Executive Director in this Client Advisory role based in Singapore, you will leverage your extensive expertise to guide multinational clients through the complexities of modern payment ecosystems. Your deep knowledge of JP Morgan's innovative product suite—including real-time payments, cross-border solutions, and treasury optimization tools—will enable you to reshape how clients interact with our offerings, driving enhanced efficiency and strategic value. This position demands a seasoned professional who thrives in a dynamic, client-centric environment, collaborating with internal stakeholders to deliver bespoke advisory services that align with the evolving needs of the Asia-Pacific financial services industry. In this high-impact role, you will serve as a trusted advisor to C-suite executives and treasury leaders, conducting in-depth analyses of their payment challenges and recommending tailored JP Morgan solutions that mitigate risks and unlock growth opportunities. You will partner closely with sales, product, and compliance teams to influence product development, ensuring our payments portfolio remains agile amid regulatory shifts like ISO 20022 adoption and the rise of digital currencies. By fostering long-term client relationships and contributing to thought leadership initiatives, such as industry forums and customized strategy sessions, you will elevate every client interaction, positioning JP Morgan Chase as the indispensable partner in global payments. Joining JP Morgan Chase means becoming part of a world-class institution committed to innovation, integrity, and inclusion. In Singapore's vibrant financial hub, you will benefit from our collaborative culture, cutting-edge resources, and opportunities for career advancement across our global network. If you are passionate about transforming client experiences in the payments space and ready to lead advisory efforts that drive tangible business outcomes, this Executive Director role offers the platform to make a lasting impact in the financial services sector.

Key Responsibilities

• Advise senior clients on JP Morgan Chase's global payments solutions, tailoring strategies to optimize their treasury operations and cash management
• Collaborate with product teams to identify gaps in client offerings and recommend enhancements to elevate the overall payments experience
• Lead advisory sessions with C-suite executives, translating complex payment regulations and technologies into actionable business insights
• Drive sales enablement by developing thought leadership content, such as whitepapers and webinars, on topics like real-time payments and blockchain integration
• Analyze client feedback to reshape product roadmaps, ensuring JP Morgan's solutions remain competitive in the evolving financial services landscape
• Foster strategic partnerships with regional banks and fintechs to expand JP Morgan's payments ecosystem in Asia-Pacific
• Mentor junior advisory team members, promoting best practices in client interaction and solution advisory
• Monitor market trends and regulatory changes to proactively advise clients on risk mitigation in cross-border payments
• Contribute to revenue growth targets by identifying upsell opportunities within existing client portfolios
• Ensure compliance with internal policies and global standards in all advisory engagements

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field; advanced degree (MBA or equivalent) strongly preferred
• Minimum of 12-15 years of progressive experience in financial services, with a focus on payments, treasury services, or global sales advisory
• Proven track record in client-facing roles within the payments industry, demonstrating expertise in product advisory and solution design
• Deep understanding of global payment systems, regulatory environments (e.g., SWIFT, ISO 20022), and emerging fintech trends
• Strong network in the Asia-Pacific financial sector, with experience advising multinational corporations on payment strategies
• Excellent command of English; proficiency in Mandarin or other regional languages is advantageous
• Ability to travel regionally as needed to meet client demands

Preferred Qualifications

• Experience working at a Tier 1 global bank, ideally with exposure to JP Morgan Chase's product suite
• Certification in treasury management (e.g., Certified Treasury Professional - CTP) or payments-related credentials
• Prior leadership in cross-functional teams driving sales enablement or product innovation in payments
• Knowledge of sustainable finance and ESG considerations in payment solutions
• Demonstrated success in high-stakes client negotiations and deal closures exceeding $100M in value

Required Skills

• Expertise in global payments infrastructure and treasury management systems
• Proficiency in financial modeling and ROI analysis for payment solutions
• Strong knowledge of regulatory frameworks like PSD2, SEPA, and APAC-specific payment rails
• Advanced presentation and storytelling skills for executive-level communications
• Strategic thinking and problem-solving to address complex client challenges
• Excellent relationship-building and stakeholder management abilities
• Data analytics skills using tools like Excel, Tableau, or SQL for client insights
• Cross-cultural communication and negotiation in a multicultural environment
• Leadership and team collaboration in fast-paced, matrixed organizations
• Adaptability to emerging technologies such as APIs, blockchain, and AI in payments
• Project management proficiency for advisory initiatives and product launches
• Risk assessment and compliance awareness in financial services
• Customer-centric mindset with empathy for client pain points
• Technical acumen in integrating payments with ERP systems like SAP or Oracle

Benefits

• Competitive base salary and performance-based bonus structure aligned with JP Morgan's global compensation framework
• Comprehensive health, dental, and vision insurance coverage for employees and eligible dependents
• Generous retirement savings plan with employer matching contributions up to 6% of base salary
• Paid time off including 25+ vacation days, parental leave, and flexible working arrangements
• Professional development opportunities through JP Morgan's in-house learning programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• Wellness programs including gym memberships, mental health support, and onsite fitness facilities in Singapore
• Relocation assistance for international hires and expatriate benefits for regional mobility

JP Morgan Chase is an equal opportunity employer.