Payments Merchant Services - Business Development - Vice President

Location: Palo Alto, CA, United States

Job Family: Relationship Sales

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation in payments and merchant services. As a Vice President in Payments Merchant Services - Business Development, you will play a pivotal role in expanding our footprint in the dynamic Technology Segment. Based in Palo Alto, CA, this position focuses on generating new business from prospective clients in the tech industry, leveraging JP Morgan's robust suite of payment solutions to help innovative companies streamline their financial operations. You will thrive in a collaborative environment where cutting-edge technology meets traditional banking expertise, contributing to our mission of powering the progress of the technology sector through secure, scalable payment processing. Your primary responsibilities will include prospecting high-potential tech firms, from startups to established enterprises, and crafting tailored merchant services proposals that address their unique needs, such as seamless integrations for e-commerce platforms, global payment acceptance, and advanced fraud detection. Working closely with cross-functional teams at JP Morgan Chase, you will navigate complex sales cycles, negotiate multimillion-dollar deals, and ensure seamless onboarding of new clients. This role demands a deep understanding of the Silicon Valley ecosystem, where you'll engage with CTOs, CFOs, and founders to position JP Morgan as their trusted payments partner, driving revenue growth while adhering to stringent regulatory standards in the financial services industry. We seek a seasoned professional with a passion for fintech and a proven ability to deliver results in competitive markets. In this high-impact role, you'll have the opportunity to influence JP Morgan Chase's strategy in one of the fastest-growing segments, benefiting from our world-class resources, mentorship, and career advancement paths. Join us to shape the future of payments in technology and be part of a firm renowned for its integrity, innovation, and global reach.

Key Responsibilities

• Identify and prospect new business opportunities within the Technology Segment, targeting innovative companies in Palo Alto and surrounding areas
• Build and maintain relationships with C-level executives and decision-makers in tech firms to understand their payment needs
• Develop customized sales strategies and proposals for merchant services, including payment gateways, fraud prevention, and treasury solutions
• Collaborate with internal teams at JP Morgan Chase, such as product, risk, and legal, to deliver integrated financial solutions
• Drive revenue growth by negotiating contracts, closing deals, and expanding existing client relationships
• Conduct market analysis and competitive intelligence on emerging tech trends impacting payments
• Represent JP Morgan Chase at industry conferences, tech meetups, and networking events in the Bay Area
• Track and report on sales pipeline, KPIs, and business development metrics using CRM tools
• Ensure compliance with all regulatory requirements in merchant acquiring and payment processing
• Mentor junior team members and contribute to the development of sales playbooks for the tech vertical

Required Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field
• Minimum of 7-10 years of experience in business development, sales, or relationship management within the financial services or payments industry
• Proven track record of generating new business and closing deals with technology sector clients
• Deep understanding of merchant services, payment processing, and fintech solutions
• Strong knowledge of the technology industry landscape, including SaaS, hardware, and software companies
• Ability to travel up to 50% for client meetings and industry events
• Series 7 or equivalent licensing preferred, or willingness to obtain

Preferred Qualifications

• MBA or advanced degree in Finance or Business Administration
• Experience working with enterprise-level technology clients in Silicon Valley
• Prior roles at a major financial institution like JP Morgan Chase or competitors such as Visa, Mastercard, or Stripe
• Familiarity with regulatory compliance in payments (e.g., PCI DSS, GDPR)
• Bilingual skills, particularly in Mandarin or other languages common in tech hubs

Required Skills

• Expertise in payment processing technologies and merchant acquiring
• Strong business acumen in the financial services sector
• Excellent relationship-building and networking abilities
• Advanced negotiation and deal-closing techniques
• Proficiency in CRM software like Salesforce
• Analytical skills for market research and pipeline management
• Deep knowledge of technology industry trends and pain points
• Effective presentation and communication skills
• Strategic thinking for customized solution development
• Compliance awareness in fintech regulations
• Adaptability to fast-paced, innovative environments
• Team collaboration across multidisciplinary groups
• Data-driven decision-making using sales metrics
• Resilience and persistence in sales cycles
• Cultural sensitivity for diverse tech client bases

Benefits

• Competitive base salary plus performance-based bonuses and commissions
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, such as tuition reimbursement and leadership training
• Employee stock purchase plan and access to JP Morgan's global mobility programs
• Wellness programs, including gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Palo Alto

JP Morgan Chase is an equal opportunity employer.