Payments-Product Delivery Manager-Vice President

Location: Chicago, IL, United States

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Payments-Product Delivery Manager-Vice President in our Product Portfolio & Delivery team, you will play a pivotal role in shaping the future of payments solutions for our institutional clients. Based in our Chicago, IL office, you will lead the delivery of cutting-edge payments products, from real-time processing to cross-border transactions, ensuring they align with JP Morgan's commitment to secure, efficient, and compliant financial services. This position demands a strategic mindset to navigate the complexities of the financial industry, driving initiatives that enhance client satisfaction and operational excellence. Your core responsibilities will include overseeing the full product delivery lifecycle, managing change initiatives, and maintaining strict adherence to regulations such as Dodd-Frank and AML standards. You will collaborate with diverse teams across technology, risk, and operations to accelerate timelines, mitigate risks, and implement efficiency-boosting measures. By leveraging your expertise in payments ecosystems, you will identify opportunities to integrate emerging technologies like APIs and digital wallets, all while upholding JP Morgan's high standards of integrity and innovation. This role offers the chance to influence high-impact projects that support our global client base, including Fortune 500 companies and financial institutions. We seek a seasoned professional with a passion for financial services and a proven ability to deliver results in dynamic environments. Joining JP Morgan Chase means becoming part of a collaborative culture that values diversity, professional growth, and work-life balance. With access to world-class resources and mentorship, you will contribute to transformative payments solutions that power the global economy, while advancing your career in one of the most prestigious firms in the industry.

Key Responsibilities

• Lead end-to-end product delivery processes for payments solutions, ensuring seamless integration with JP Morgan's global infrastructure
• Manage change management activities, including stakeholder communication and risk mitigation for payments product updates
• Ensure all initiatives comply with regulatory standards, including SEC, FINRA, and international banking regulations
• Oversee project timelines, resource allocation, and delivery milestones to meet business objectives
• Collaborate with cross-functional teams, including technology, legal, and operations, to enhance payments efficiency
• Identify and implement process improvements to boost operational efficiency and reduce costs in payments workflows
• Monitor and report on key performance indicators (KPIs) for product delivery success
• Drive innovation in payments products, such as real-time and API-driven solutions, aligned with JP Morgan's client needs
• Conduct risk assessments and develop contingency plans for payments-related disruptions
• Mentor junior team members and foster a culture of continuous improvement within the Product Portfolio & Delivery team

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field; advanced degree preferred
• 8+ years of experience in product delivery, project management, or change management within the financial services industry
• Proven track record in leading payments product initiatives, including real-time payments and cross-border transactions
• Strong understanding of regulatory requirements such as Dodd-Frank, PSD2, and AML/KYC compliance in banking
• Experience managing cross-functional teams in a large-scale financial institution
• Demonstrated ability to handle complex timelines and budgets in high-stakes environments
• Certification in PMP, Agile, or Scrum methodologies

Preferred Qualifications

• MBA or Master's in Financial Engineering
• Prior experience at a Tier 1 bank like JP Morgan Chase in payments or treasury services
• Knowledge of emerging fintech trends such as blockchain and digital currencies
• Experience with JP Morgan's internal tools like Athena or proprietary payments platforms
• International exposure to global payments regulations

Required Skills

• Project management expertise using Agile and Waterfall methodologies
• Deep knowledge of payments systems like SWIFT, SEPA, and Fedwire
• Regulatory compliance and risk management in financial services
• Stakeholder management and communication skills
• Data analysis and reporting using tools like SQL and Tableau
• Leadership and team motivation in fast-paced environments
• Problem-solving and critical thinking for complex financial challenges
• Familiarity with fintech innovations such as APIs and blockchain
• Budgeting and financial modeling for product initiatives
• Change management frameworks like ADKAR
• Technical proficiency in Java or Python for payments integrations
• Customer-centric approach to product delivery
• Time management and prioritization under pressure
• Negotiation skills for vendor and internal partnerships
• Adaptability to evolving regulatory landscapes

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Chicago facilities
• Flexible work arrangements, including hybrid options for work-life balance

JP Morgan Chase is an equal opportunity employer.